Nye Ford - Service Center

Friendly greeting by service writer, reviewed service to be performed. Well equipped waiting room. Service writer indicated that service technician found issues with car, they were explained to me, servi be performed. Well equipped waiting room. Service writer indicated that service technician found issues with car, they were explained to me, service performed. I am very happy with the service and with the manor how it was explained. A 30 year customer. More

We sat waiting for our truck to get done. After awhile, my husband stood up and said our truck was sitting outside, apparently already done. No one told us. We go out to find out, the girl is After awhile, my husband stood up and said our truck was sitting outside, apparently already done. No one told us. We go out to find out, the girl is on her own phone. We ask if was done, she says “ ya, I was about to let you know”. Then when we get in and start driving it, the engine light now appears. Not sure what they did for that to come on as we were in for an inspection and the engine light wasn’t on when we brought it in. So, not on my high rating. More

Keri was excellent. She was very helpful and professional. She made my experience great and made sure all my needs were met. She was very helpful and professional. She made my experience great and made sure all my needs were met. More

The mobile service was Convenient and professional. Would consider it for future oil change, etc. Would consider it for future oil change, etc. More

It was a horrible experiance. They worked on my truck for recalls. They had to replace the wire harness for the tailgate opening on its own. After they were done i started getting They worked on my truck for recalls. They had to replace the wire harness for the tailgate opening on its own. After they were done i started getting check park aid faults on my display. Never happened prior to this. They wanted to charge me $1200 to repair it. They said the module was bad. I told them I wasn’t paying for that. They then said i had to pay $300 for the tech to troubleshoot it. I also refused to pay that. I would say that when they changed the harness they shorted something to make the module go bad. It does it intermitantly. It may not even be bad it may be a short. I was disgusted. I will most likely never go there again. Ford should look into this type of issue. i think i am also going to call Ford Headquarters and let them know. More