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Nye Ford - Service Center

Oneida, NY

4.7
295 Reviews
Call Service Center (315) 693-3907

295 Reviews of Nye Ford - Service Center

Sort by
December 14, 2024

Was treated with respect. Repairs were completed on time. Friendly, courteous, helpful, explained what was done completely. More

by DON.57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 13, 2024

Have received excellent service each time I have gone. I highly recommend Nye Ford thanks More

by cannizzarokatie609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 12, 2024

Michele LaRue @ customer check-in, very helpful, very professional and does a great job.. in addition, very knowledgeable about service and Ford products More

by Howe90258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 11, 2024

Pleased with the very pleasant and courteous staff. The customer waiting room was very clean and comfortable More

by NEDENNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 11, 2024

Fast, friendly transaction. Everything was ready for my weekend appointment when I arrived, highly recommend. More

by hunterberthelot
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 10, 2024

Service for just an inspection was a little slower than usual. But it went well. More

by Burlison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Dec 11, 2024 -

NYE Ford responded

Thank you for taking the time to provide us with this feedback.

December 10, 2024

We recieved Outstanding service. Michele was terrific keeping us informed and maintaining a professional and polite attitude. More

by jkjayfal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 09, 2024

Service was performed on schedule (oil change and tire rotation), and requested parts were installed (rain guards over windows). Personnel were courteous and efficient. More

by MATT.WOLKOWICZ
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy McCoy
Report | Print
Dec 11, 2024 -

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 07, 2024

Staff was very friendly, helpful and curtesy. Unfortunately evaluation/diagnostics took approximately four days to determine the issue, but issues were resolved after one day waiting for parts. L More

by RICHFABIUS43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy McCoy
Report | Print
Dec 11, 2024 -

NYE Ford responded

We appreciate your feedback and are eager to better your return experience.

December 07, 2024

They were excellent in taking care of my new truck. It was in an accident and needed some new parts. The manager told us it was going to be 3 days to get it done and they crushed it in 2 days!!!!! Am More

by HUGHES_ROBERTG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Lupinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
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Dec 11, 2024 -

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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