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NYE Toyota - Service Center

Oneida, NY

4.7
451 Reviews

451 Reviews of NYE Toyota - Service Center

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April 28, 2025

Was in for oil change they found a recall item and took care of that issue then saved me a trip to have to come back More

by celtic61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

The service department has been accommodating when I've had service needs and the service writers are always pleasant and helpful More

by jmaio
Recommend Dealer
Yes
Employees Worked With
Judy Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Winters
April 27, 2025

Andrew was very helpful in explaining options and Toyota vehicles. Price and service were as promised. More

by KDIGASPARI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2025

Andrew told me my back brakes were bad and I needed to replace them before my vehicle passed inspection! We just had new brakes put on the vehicle so that was suspicious! Then he told me about a payment p More

by philbear34
Recommend Dealer
No
Employees Worked With
Andrew Trombley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Trombley
April 25, 2025

Friendly staff and excellent service. Very positive and welcoming atmosphere. Will come back for service again. More

by redsoxboy88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Didn't seem interested in selling to us on first day. Didn't go over truck features. Upgrading tires was inconvienent More

by SBARKER1229
Recommend Dealer
No
Employees Worked With
Andrew Trombley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Trombley
April 24, 2025

Phenomenal service as always! ! Holly and her team are outstanding, professional and prompt. Won’t go anywhere else. More

by paul.frankfurter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Smooth, no problems, just as I expected. Thank you Nye for a good experience as usual. More

by HAR08227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

The service work requested was completed in a timely manner. All work was done and explained during pick up as the vehicle was a drop off. The vehicle on 10-19-23 had four rocker moldings repaired from More

by Stevenjake98
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

NYE Toyota responded

We value and appreciate your business, Steven. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

April 21, 2025

Great communication and customer service skills from the first time I called to the minute I picked up my vehicle. Highly recommended! More

by ces1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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