Nalley Honda Brunswick

Worst ever encountered- service dept I would pay twice the price for a service advisor who actually knew about my vehicle and what was done or at least vehicles in general. 30,000 mile se I would pay twice the price for a service advisor who actually knew about my vehicle and what was done or at least vehicles in general. 30,000 mile service for a Honda CRV and chafing an AC relay switch was over $600. The service advisor did give a discount. They immediately tried to sell me a $129 A/C service and acted offended when i could not tell them what was wrong with the A/C and that I did not need the $129 service. I only wanted the A/C to blow cold air. The lady who was my service advisor was Condescending, seemed to be inconvienced by my appointment and the lady working next to her was complaining about a customer phone call she received in front of me ( also a customer). They provided me a laundry list of " faults" that I know we're not valid as the last Honda dealership who serviced my CRV said there all was in good working order (minus my current problem). I was told that there was an oil leak on the valve cover gasket and needed me to tell her what it was as she couldn't remember what it was called. She told me that to find the oil leak, they would need to steam wash the motor - she had no clue of the cleanliness of the car as it just cleared customs at the local port where it arrived from Europe. I asked to speak to the mechanic or any mechanic and was told they be was busy working on piston rings and did not have time to talk or answer my questions. Absolute worst service department. I would not used them if I had to and am quite sorry to have used them. This the first Honda dealer I have encountered like this. The service manager smugly listened and offered no appreciation for my experience. More

Very helpful Sales staff The Sales staff was amazing. Tim Ames(Salesman) and Duncan Malloy (Sales Manager) were amazing. I have a very hectic work schedule and 2 amazingly r The Sales staff was amazing. Tim Ames(Salesman) and Duncan Malloy (Sales Manager) were amazing. I have a very hectic work schedule and 2 amazingly rambunctious toddlers that they easily accommodated. They had all the paperwork ready to go by the time I arrived and was driving away in our new Pilot in less than an hour. They met all of my concerns and demands in record time with admirable results. I can say easily that this was the most painless new car purchase that I have ever experienced. I am definitely recommending this dealership over any of the other local Honda dealerships in Savannah. Thanks again to the Nalley Honda sales and finance team. More

SERVICE TEAM UNRELIABLE BROUGHT GMC VEHICLE IN THURSDAY TOLD THE REPAIRS TO BE MADE AND PICKUP MONDAY AT 5:00PM. THE REPAIR WAS WARRANTY WORK ON THE TRANSMISSION.I RECEIVED A BROUGHT GMC VEHICLE IN THURSDAY TOLD THE REPAIRS TO BE MADE AND PICKUP MONDAY AT 5:00PM. THE REPAIR WAS WARRANTY WORK ON THE TRANSMISSION.I RECEIVED A PHONE CALL MONDAY 8:30AM THE WORK HAD NOT EVEN BEEN STARTED.THEY WANTED TILL THIS THURSDAY TO DO REPAIR.REALLY, THE INCOMPETENCY OF THIS IS JUST AMAZING AS I TOLD TECH MY HUSBAND WORKED OUT OF TOWN AND I NEEDED THEM TO STICK TO A SCHEDULE.NOT THE FIRST TIME THEY HAVE DONE THIS MANY TIMES. More

Great store from Sales to Detail What a pleasant experience, took a little over 2 hours but WOW the VIP service we received Outstanding!!! We are customers for life. Don't miss out. What a pleasant experience, took a little over 2 hours but WOW the VIP service we received Outstanding!!! We are customers for life. Don't miss out. More

Internet pricing is to get you in there. I have been looking at the 2007 Pontiac Solstice for sale for several weeks and have already made contact with the dealer several weeks ago. On 5-17-2 I have been looking at the 2007 Pontiac Solstice for sale for several weeks and have already made contact with the dealer several weeks ago. On 5-17-2014 I decided to drive 150 miles to Brunswick to actually see the car. When I arrived at the dealership I explained that I had already inquired about the Solstice. I also told them I had found it on the internet. There was some confusion while they decided who would take care of me, but as I came without an APPOINTMENT I was patient. I managed to get a test drive and the car was fabulous. Now I ask for the out the door price and the salesman says he has to have all my personal information, so I oblige thinking it will be worth it. The salesman takes the info to the "price guy" and returns with the deal. The internet price on the Nalley site is $12,537.00, but the price there was $15,990.00 plus 599.00 dealer fee, plus doc fees and then TAVT. I looked at the salesman and said "are you serious" and his reply is "whats wrong". I told him what was wrong and he says "go talk to him" (the price guy in the in the booth). I told him as I was leaving I don't do business with dealerships that work that way. They lost a sale and a dealer somewhere else will get it. Overall the dealership was unorganized with employees milling around and talking while customers looked stranded. They also played the one way in and one way out routine while you drove through looking at cars. More

I had been looking for a new vehicle for over a month before coming to Nalley. I had something specific in mind that I was looking for. Jerry met me on the lot and we test drove a 2010 Pilot. He was v before coming to Nalley. I had something specific in mind that I was looking for. Jerry met me on the lot and we test drove a 2010 Pilot. He was very informative and friendly. He was easy to work with and not pushy like many salesmen I had dealt with at other locations. We were able to work out a deal that I was pleased with and they got me in and out quickly. They even stayed well after closing to finish everything out. Everyone at the Honda lot was extremely nice. I had an issue the following day and they were so kind and quick to help. The manager, Bob, was so accommodating. Scottie in the service center sat down with me and gave me tips on my new vehicle and was was great to work with as well. I can't speak highly enough for people at Halley Honda. I have never felt more welcome at a dealership and I would highly recommend them to anyone. More

I’d first tried Vaden Nissan in Hinesville and Southern Motors Honda in Savannah only to walk away very frustrated with the poor deals and shady sales tactics they pulled. I really didn’t want anything Motors Honda in Savannah only to walk away very frustrated with the poor deals and shady sales tactics they pulled. I really didn’t want anything else to do with the local dealerships, so I decided to branch out further. Brunswick is a considerable drive, but well worth my time. I was very pleased with Nalley Honda. Everybody was sincere and friendly, Eric Freeman was a great salesman who did not use any of the shady sales tactics, and I could not be happier with how they handled the sales experience. The other representative I dealt with was Chip Anderson, who is also great with customer service. I highly recommend Nalley Honda for anybody looking for a new Honda, or a used one at that. More

Worked on my truck and the service they did do caused the transmission to go out and they would not stand behind there work . Tried to talk to owner but he just has a bad attitude and was very arrogant! transmission to go out and they would not stand behind there work . Tried to talk to owner but he just has a bad attitude and was very arrogant! More

They gave me an on-line quote and then they would not honor it. They said they made a mistake even after we had discussed the quote. honor it. They said they made a mistake even after we had discussed the quote. More

Great experience!! Thanks to Ray, Chad, and David!! I would recommend Nalley to all friends and family. What a great group of folks. Thanks again!! would recommend Nalley to all friends and family. What a great group of folks. Thanks again!! More