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Nalley Hyundai

Lithonia, GA

4.6
615 Reviews

7909 Mall Pkwy

Lithonia, GA

30038

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Showing 615 reviews

November 01, 2013

I have been a loyal customer starting with Courtesy Hyundai when I bought my 1st Hyundai which was a 2005 Accent. I was so impressed with the quality of the car and pesonal service, that I came back an More

by marycarter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver Lacy, Philian Pettigrew
Nov 04, 2013 -

Nalley Hyundai responded

Mary, It means a lot that a loyal customer sees the commitment to service we work we want all customers to experience at Nalley Hyundai. I am glad that you were able to get into your new Hyundai so easily wtih the help of my team. I am confident you know already that we are here and willing to answer any questions you have about your new car. Thank you for your continued business, Quentin Stephens General Manager

October 29, 2013

My husband and I were in the market for a new vehicle. After visiting two other dealership we decided to visit Conyers Hyundai at the recommendation of our son. We were treated royally by both Mr.Cline a More

by bbh0420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stephens, Amish Cline
Oct 29, 2013 -

Nalley Hyundai responded

I am so glad to know that we were able to work so easilywith you to get you into your new Santa Fe Sport! Our commitment to customer service is easy to demonstrate when we are able to work with customers who are as engaged as you. Please do not hesitate to contact us with any questions that come up before your first scheduled maintenance. We look forward to working with you again, Quentin Stephens General Manager

October 28, 2013

For my first car-buying experience, I'd say this was a great one! Although new to the company, Bruce was very helpful and knowledgeable about Hyundai Elantras and the car buying process. He and Robert w More

by LeahJ323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce, Robert Smith
Oct 29, 2013 -

Nalley Hyundai responded

Leah, Welcome to the Nalley family! I am proud to know that Bruce and Robert were able to help you get into your new Elantra-- with the help of your father, of course! Please allow us to continue to make you "super happy" by letting us know if there is anything we can do to make your driving experience better before your first scheduled maintenance. Thank you for your business, Quentin Stephens General Manager

October 26, 2013

If you are in the market for a car you should come to Nalley and work with Amish and Daniel. They will make the process painless and get you in the car you want. Get excellent customer service and leave More

by lizrheath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amish Cline
Oct 28, 2013 -

Nalley Hyundai responded

Liz, I always say that the highest priority at Nalley Hyundai is complete customer satisfaction but I think I might change that to having customers who "leave with a smile on [their] face". I am thrilled to hear that you found Amish and Daniel so helpful. If there is anything we can do to ensure that you keep smiling, please just let us know. Thank you for your business, Quentin Stephens General Manager

October 23, 2013

I must first mention that I am not easily pleased or impressed. Having said that I must admit that I was absolutely pleased and fully impressed with the total process and experience at this dealership. More

by mcdonough121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver Lacy, Robert Smith, Orren Crowther
Oct 24, 2013 -

Nalley Hyundai responded

Rev . Mace. I appreciate you taking the time to let me know that you were impressed with our customer service. We do strive for complete customer satisfaction so I am glad that we lived up to your expectations for great service. We look forward to seeing you again! Best, Quentin Stephens General Manager

October 23, 2013

I live near this dealer and on my 3rd Hyundai, I was reluctant to visit because of previous ownership and management, but my daughter found a car she was looking for. I was surprised at the courtesy of More

by Kevin Garver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philian Pettigrew
Oct 24, 2013 -

Nalley Hyundai responded

Kevin, I am glad to hear that your daughter was able to bring you in and allow us to show you the Nalley difference at your local Hyundai store. We want you to feel confident in us and trust us with any Hyundai concerns so we can continue to show you our commitment to customer service. I am thrilled that your daughter is the newest member of the Nalley family; we look forward to working with her, especially if she brings you along! Thank you for your business, Quentin Stephens General Manager

October 22, 2013

Friendly service, robust vehicle selection, and very competitive pricing. I was in the market for a new Elantra for my fiance and Orren was able to convince to me to look at the larger sedan the Sonata More

by mellohitman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amish Cline, Orren Crowther
Oct 22, 2013 -

Nalley Hyundai responded

I am thrilled to hear that Orren was able to help you find the right Hyundai for you in size and budget. I am confident that he answered all your questions but if you find you have lingering concerns or questions, please do not hesitate to contact us! We look forward to working with you through the life of your new car! Thank you, Quentin Stephens General Manager

October 22, 2013

One of the best dealerships I have worked with in buying dozens of cars. This dealership has great customer service, led by super leadership. I will recommend to anyone looking to buy a vehicle . More

by Frazier1010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
General Mgr Lacy, Oliver Lacy, Jennifer Brown, Joseph Strong
Oct 22, 2013 -

Nalley Hyundai responded

Thank you for the fantastic review! Coming from someone who has so much car buying experience, I am glad to hear that you appreciate the customer service at Nalley Hyundai. We look forward to showing you our commitment to customer satisfaction at your next service appointment! Thank you for your business, Quentin Stephens General Manager

October 21, 2013

The level of customer service I received was EXCELLENT.I did not feel pressured in my buying decision & I felt as if they were working on my behalf as a customer. More

by tncollins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver Lacy, Philian Pettigrew
Oct 21, 2013 -

Nalley Hyundai responded

It makes me glad to hear that my team has worked together with a customer to make sure we meet their needs by educating them about their options and helping them find the right car. It sounds like Oliver and Philian did just that and demonstrated our commitment to customer service. Do not hesitate to let us know if there is anything we can do to address any concerns you have about your new vehicle. Thank you for your business, Quentin Stephens

October 20, 2013

I recently traded my 2009 Jaguar for a 2012 Equus. I have dealt with a lot dealership in the past and I must say that my experience with Nalley Hyundai was great. The customer service was impeccable and I re More

by kgarrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stephens, Philian Pettigrew
Oct 21, 2013 -

Nalley Hyundai responded

Thank you for taking the time to let me know about your experience at Nalley Hyundai. I am proud of my team for demonstrating the commitment to customer service that makes the difference you encountered. If there is anything we can do to be of service, please do not hesitate to let us know. Thank you, Quentin Stephens General Manager

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