Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Nalley Kia
Lithonia, GA
143 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 143 reviews
June 03, 2025
I wanted to share my recent experience with your service and express some concerns. I rated the service with one star, and I must mention that this is the second time I have scheduled with your dealership. and express some concerns. I rated the service with one star, and I must mention that this is the second time I have scheduled with your dealership. Each time, the vehicle goes out for wheel alignment and balancing, despite having done these jobs just a week before. Additionally, other maintenance points were not reviewed. More
by raul suarez
Employees Worked With
Gary Arabasi
May 30, 2025
KIA was the first place we looked when we decided to buy a car. Our salesman was friendly and knowledgeable. We saw a car we liked and decided there was no use looking more. a car. Our salesman was friendly and knowledgeable. We saw a car we liked and decided there was no use looking more. More
by joedirfie
Employees Worked With
Gary
May 23, 2025
I live in Lithonia about 20 minutes from the Kia dealership. Have been dealing with Nalley since I moved to Georgia in 2015. I own two Infiniti vehicles; 2005 G35x and 2012 G37x. My experience with dealership. Have been dealing with Nalley since I moved to Georgia in 2015. I own two Infiniti vehicles; 2005 G35x and 2012 G37x. My experience with Nalley had been mixed since my 2005 purchase. I thought about purchasing another Infiniti but thought about checking out the KIA vehicles my wife was interested in. We decided to go with the KIA K5 because of the positive experience with Marcus Booker and the convience of the excellent facility that was right in our backyard.. More
by Polly_Joe2
Employees Worked With
Marcus Booker
May 23, 2025
As far as the service department, you could not ask for more polite, nice people and very helpful. I do not take my car any place else.. more polite, nice people and very helpful. I do not take my car any place else.. More
by bonniecawthon
Employees Worked With
Angie in service department.
May 08, 2025
The Nalley Stonecrest dealership staff were very helpful and met my needs. The salesman was very knowledgeable about the inventory and services offered. and met my needs. The salesman was very knowledgeable about the inventory and services offered. More
by ellenwoodu
Employees Worked With
Pherow Drain IX
May 01, 2025
Unprofessional and Dishonest — Especially the Manager, Mike I had a very frustrating and disappointing experience with this dealership. I spoke multiple times over the phone with the manager, Mike, who Mike I had a very frustrating and disappointing experience with this dealership. I spoke multiple times over the phone with the manager, Mike, who assured me that I could bring my own financing and that the price we discussed was locked in. I even told him I had the same offer from another dealership, but he insisted I come to them, saying I should buy from them since I contacted them first. Trusting his word, I drove nearly 40 minutes with my wife and two small children—only to be completely misled. Once I arrived, they pressured me into running my credit to “see if they could beat the rate.” I agreed, thinking they were being honest. After they couldn’t offer anything better, Mike and the team suddenly said they would not honor the agreed price unless I financed through them at a much higher interest rate. This bait-and-switch tactic was completely dishonest and disrespectful of my time and effort. Mike, in particular, was unprofessional and not truthful despite all his assurances over the phone. In the end, I went to Carriage Kia, where I got a better deal and experienced professional, honest, and excellent service. I strongly recommend avoiding this dealership if you don’t want to be misled and put through unnecessary stress—especially with your family in tow. More
by Yohann
Employees Worked With
Jamaari Lawrence
