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Napa Nissan Inc

NAPA, CA

4.9
49 Reviews
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510 Soscol Avenue

NAPA, CA

94559

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Showing 49 reviews

January 01, 2025

This had to be my finest experience, shopping for and purchasing a vehicle. The staff were excellent and attentive to my needs. They worked very well as a team. I never at any time felt pressured to pur More

by ONIEBEAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Howe
Jan 03, 2025 -

Napa Nissan Inc responded

The team at Napa Nissan would like to thank you for your positive feedback on your purchase of your new vehicle. Be safe,drive careful and have a Happy New Year!!!

December 31, 2024

Jason was amazing! He was very personable and I walked out with the car of my dreams! We drove quite a way to come see a car, he sent me pictures, cleaned and had it re More

by jess_garcia77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason, Armando
Jan 02, 2025 -

Napa Nissan Inc responded

Hi Jess, we're glad you had such a wonderful experience with us! Thank you for you kind words! Hope you enjoy your new vehicle and wish you a Happy New Year from all of us here at Napa Nissan. Please don't hesitate to reach out if there's anything additional we can do for you. :)

December 28, 2024

Great dealership. The sales person was very helpful and patient. They explained all features of my new car thoroughly. More

by valkoroof
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince
Dec 29, 2024 -

Napa Nissan Inc responded

Hi Valkoroof, thank you for taking the time to leave a review for us at Napa Nissan, Inc.. We're happy we could meet your expectations! Valkoroof, we are so pleased you enjoyed your visit to Napa Nissan, Inc.! Thank you again for leaving us this response! Please don't hesitate to reach out if there's anything additional we can do for you.

December 28, 2024

Napa Nissan was incredibly friendly, professional, and easy to work with. They made first new vehicle purchase smooth and straightforward. Armando and Aaron were great to work with, I would highly recomme More

by caitlinthefreeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando, Aaron
Dec 31, 2024 -

Napa Nissan Inc responded

Hi Caitlin, thank you so much for your positive comments about Napa Nissan, Inc.! Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help! Happy New Year and Congratulations on your new Nissan! :)

December 21, 2024

This review is for their service department. Not Sales. I had a problem with my car stalling in which the car won't move even if you put the pedal to the floor. Then it loses electric power. More

by Habagat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scot and Chris
Dec 25, 2024 -

Napa Nissan Inc responded

Mr. Pabiona, Sorry for your bad experience with our service team. After investigating your concerns the master technician has time flags on weds on thurs and on friday with road tests on two occasions with judder codes the car was moved and driven and put back in the master techs spot for further evaluation. Master tech was off on Sat and Sunday. Mon time flag shows no update of more codes. Please contact me with more information if needed. We have been a Nissan dealer for 60 years and would like to try to resolve your complaint and solve your problem, but we would need more time involved to move forward as this is a intermitted problem which is very difficult to diagnose.

December 15, 2024

My son desperately needed a car. The review was excellent and good, accurate information which expedited the process. We drove away in a new car today. More

by julie S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason, Armando
Dec 16, 2024 -

Napa Nissan Inc responded

Hi Julie, thank you for taking the time to leave a review for us at Napa Nissan, Inc.. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Napa Nissan, Inc.

December 06, 2024

My experience with Napa Nissan was super easy and quick. They were very considerate of the time frame I had coming in and had no isssues at all. The staff was very kind. More

by hayleyhoey8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince Compagno
Dec 13, 2024 -

Napa Nissan Inc responded

Haley Glad your happy with your experience!!Please reach out with any questions in the future. Enjoy the ride!

December 04, 2024

All the contacts/personnel were pleasant and friendly and gave me the confidence in trusting them. More

by napachrism
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason
Dec 08, 2024 -

Napa Nissan Inc responded

Hi Chris and thank you for trusting us with the purchase of your new EV! Welcome to the Napa Nissan family! Merry Christmas and happy new year! :)

December 04, 2024

Great customer service, I have never felt so comfortable at a dealership (I have been to some before for parts but never actually made a vehicle purchase) Armando went above and beyond to make sure I felt n More

by luccalucich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando
Dec 08, 2024 -

Napa Nissan Inc responded

Hi Lucca, thank you for taking the time to chat with us and it was a pleasure getting to know you. Glad we could help you with your purchase and look forward to having you and part of our extended family! Merry Christmas and see you soon! :)

November 05, 2024

The folks at Napa Nissan were very thoughtful and considerate. They made me feel welcomed, listened to my needs making purchasing my car easy. I will definitely return in the future. More

by kirbyerika12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott, Kris
Dec 08, 2024 -

Napa Nissan Inc responded

Erika, thank you so much for the positive review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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