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Naples Chrysler Dodge Jeep Ram - Service Center

Naples, FL

4.5
2,702 Reviews

2,702 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center

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September 01, 2025

Fifteen words is not enough to describe my experience at this service department. Disappointing experience More

by napleslampfactory
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
August 30, 2025

Wyat was an awesome help and took care of everything as needed. I recommend using this service department. More

by jwise11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyat
August 29, 2025

Natalia was Great. She was very helpful and knowledgeable. This was the best service call (and most expensive) I have ever had in the many years I have done business wi More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalia in service
August 28, 2025

Excellent service and communication. Much appreciated. I will definitely be taking my vehicle back for future service requirements. More

by olvera_gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalia
August 28, 2025

Carlos is a great Service Advisor. Takes the time to listen to my explanation of the reason for service, then delivers. He stays in touch during service and answers the phone when I More

by bowtiess90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos the Service Advisor
August 24, 2025

Made my recall situation easy and quick. I appreciated the friendly environment especially for being a dealership. Most of the time I hate going to dealers but this was a good experience. More

by nick.schroederr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan - service dept.
August 23, 2025

Great service, everything I needed done was done timely. Jhon was an extremely helpful service advisor More

by peter_john27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhon Rodriguez
August 23, 2025

Every time I have to have something done in the service department, they are prompt and on top of things More

by dkersey84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Eskridge
August 23, 2025

Carlos was super helpful and responsive to my questions any time I sent one. The video view of what needed to be done was helpful for me to understand. Carlos was persistent in getting our warranty to cove More

by nicholaspohl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos (service dept)
August 22, 2025

The best customer service and vehicle service I have experienced in more than 50 years. Kelli was fantastic from my phone call to schedule service until the service was finished. More

by sfarleyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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