Naples Mazda - Service Center

I went to buy a cx90 and wound up with a 2022 cx5 with 3,000 mi A wonderful car that ran for a full two weeks. Dead battery AAA back to dealer. When I went to get it, I decided to trade it in for a 202 3,000 mi A wonderful car that ran for a full two weeks. Dead battery AAA back to dealer. When I went to get it, I decided to trade it in for a 2024 cx90 because the cx5 was just too small for our needs. It is a Wonder full car that ran for almost two weeks. Dead battery with a bad cell. Battery replaced, no charge. When I bought the cx90, it had one key. Potential disaster for a proximity key. After three weeks, the G.M. agreed to give me a key for half price. I am grateful but it still burns my arse that I would buy a year old car (warranty) with only one key. In short, it makes me doubt the Corporation and their product. BTW, the service dept. was actually very nice and could only act under the constraints placed on it by corpo rate. More

I have purchased 8 Mazda’s from this dealer and have done my serving with them. Enough said my serving with them. Enough said More

They made me wait a long period without any realistic communication about timing. Promises were broken. Brand new car full of food crumbs. communication about timing. Promises were broken. Brand new car full of food crumbs. More

Very professional. My sales person Phil was top notch. Mazda got me in a better lease than any other! My sales person Phil was top notch. Mazda got me in a better lease than any other! More

Average service. Usually, it takes 2 to 3 hours for a service. If you stay at the dealer store, you have minimal snacks and coffee. The main concern is always the cos Usually, it takes 2 to 3 hours for a service. If you stay at the dealer store, you have minimal snacks and coffee. The main concern is always the cost because car services are always more expensive than other car brands. More

Very pleased with the service received on our 2022 Nissan Altima, we had an appointment and within an hour or town the car was ready for pick up. Sent a nice video and detailed information regarding what was Altima, we had an appointment and within an hour or town the car was ready for pick up. Sent a nice video and detailed information regarding what was completed. More

Maria was very helpful and informative on the upcoming repairs. Thank you Naples Mazda for keeping my car going! repairs. Thank you Naples Mazda for keeping my car going! More

Answered questions. Good follow up from service manager. Liked the video recap. Friendly and respectful Good follow up from service manager. Liked the video recap. Friendly and respectful More

Didn’t give up in looking for the dimming mirror for my car and ordered it for installation. Good work. car and ordered it for installation. Good work. More

Everyone had been very nice to me , and John was fast to do all the paperwork . Even if I wanted a gray color he really wanted me to see the deep crystal blue . And that is what I have and I love it . do all the paperwork . Even if I wanted a gray color he really wanted me to see the deep crystal blue . And that is what I have and I love it . More