
All Salespeople
Sales Department
Napleton Downtown Hyundai
Chicago, IL
41 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
June 18, 2025
Reliable efficient service experience.
Carlos communicated well and met his commitments. My new service center.
More
by Sjs
Employees Worked With
Carlos
June 17, 2025
Given estimated wait time of 1 hr - 1.
5 hrs. Ended up taking 2 hrs and 45 minutes. Would not have opted to wait at the dealership if accurate wait time was given. No updates throughout ser
More
by H
Employees Worked With
Fernando Hidalgo
June 15, 2025
Dealership was clean, especially the ladies' room.
I appreciate that. Also, the coffee service machine was a nice touch. Good options. And I loved Manny!
More
by sjchic3251
Employees Worked With
Manny