Napleton Ford Columbus

Erin at Napleton Ford in Columbus is an amazing balance of professionalism and kindness. She validated my concerns and followed through with all appropriate measures. She was responsive to all of my questi of professionalism and kindness. She validated my concerns and followed through with all appropriate measures. She was responsive to all of my questions and very knowledgeable in the automobile world. She is very efficient and knows her position extremely well. She was respectful and supportive of her co-workers. The technicians were also very knowledgeable and I have confidence in them as well. I’m not sure if Napleton Ford knows the extent of the gem they have working in the service department, but they should. Thank you Erin, technicians and staff at Napleton! More

Erin was great! She informed me of all the recommended items needed for my car. She informed me of all the recommended items needed for my car. More

Great place to get work done on your vehicle! Erin and the guys very professional. Erin and the guys very professional. More

Attentive, prompt and professional - will use them again for other vehicles. Will recommend to others for other vehicles. Will recommend to others More

Erin is the best service person! That is why I travel 45 minutes to get my SUV serviced. That is why I travel 45 minutes to get my SUV serviced. More

I came for an oil change and you found so many other things wrong. Good the ng I know a mechanic and was told on how to handle this. things wrong. Good the ng I know a mechanic and was told on how to handle this. More

Service reps are very knowledgeable and friendly. They do everything to make sure the customer is satisfied and informed. They do everything to make sure the customer is satisfied and informed. More

Great place to do business. I would highly recommend them to anyone that needs a car I would highly recommend them to anyone that needs a car More

This dealership is very professional, great to work with. Made the process smooth and easy. Made the process smooth and easy. More

I had a fantastic experience at this Ford dealership. David was my salesman, and he made the entire process smooth and stress-free from start to finish. He was knowledgeable, professional, and awesome to David was my salesman, and he made the entire process smooth and stress-free from start to finish. He was knowledgeable, professional, and awesome to work with. I’d definitely recommend asking for David if you’re in the market for a vehicle. More