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Napleton Ford Columbus

Columbus, WI

Overview
Reviews
4.8
126 Reviews
Call Dealership (608) 478-4283

330 Transit Road

Columbus, WI

53925

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Showing 126 reviews

June 17, 2025

Erin was very friendly and welcoming for 7:00 in the morning. She was very prompt getting me when my vehicle was done More

by dschumacher7986
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Christopherson
Report | Print
Jun 18, 2025 -

Napleton Ford Columbus responded

We're delighted to hear that Erin made your early morning visit a pleasant one at Napleton Ford Columbus! Thanks for sharing this positive feedback with us.

June 17, 2025

Work was completed while I waited was kept up with the progress was asked if I wanted new filters More

by drschmidt7986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster, Keenan White, Joel Christopherson
Report | Print
Jun 18, 2025 -

Napleton Ford Columbus responded

Thanks so much for the review. We look forward to your next visit to Napleton Ford Columbus!

June 13, 2025

They are great people that always go above and beyond! ! I recommend them to everyone I know. More

by jamiebislew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster, Keenan White, Joel Christopherson
Report | Print
Jun 16, 2025 -

Napleton Ford Columbus responded

Jamie, thanks for the kind words for our Napleton Ford Columbus team. We greatly appreciate your recommendation!

June 12, 2025

Good service which is performed in a timely manner. The service representatives are very helpful as well. More

by Ejr202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Christopherson
Report | Print
Jun 12, 2025 -

Napleton Ford Columbus responded

Thank you for sharing your positive experience with Napleton Ford Columbus! We're glad to hear that our service team was helpful and efficient. We look forward to serving you again in the future!

May 30, 2025

Freindly clean caring efficient priced right done quickly the service department goes out of their way to keep you happy More

by lukey39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster, Keenan White, Joel Christopherson
Report | Print
Jun 02, 2025 -

Napleton Ford Columbus responded

Thank you for sharing your experience with us at Napleton Ford Columbus! We're delighted to hear that our service department provided friendly and efficient care. We appreciate your feedback and look forward to serving you again in the future!

May 29, 2025

Erin was amazing! Check in was fast and easy and she listened to all of my concerns. More

by tasha.royals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster, Keenan White
Report | Print
May 29, 2025 -

Napleton Ford Columbus responded

Tasha, this is a fantastic review. Thanks from Erin and the entire team at Napleton Ford Columbus!

May 28, 2025

Excellent service. Erin is very helpful and great to work with. Thank you for the help with our truck. More

by Pj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster
Report | Print
May 28, 2025 -

Napleton Ford Columbus responded

We're delighted to hear that Erin provided excellent service and assistance with your truck at Napleton Ford Columbus. Thank you for the kind words!

May 22, 2025

Erin at Napleton got my truck in for maintenance. They did a great job, on schedule. More

by RG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster
Report | Print
May 22, 2025 -

Napleton Ford Columbus responded

Thanks so much for the 5-star review of Erin and Napleton Ford Columbus!

May 22, 2025

I have taking my work vehicle and personal vehicle to Napleton Ford in Columbus, WI since moving to Columbus a year ago. Been very satified of the work they have done on my vehicles. The Employees have b More

by Cutty36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster, Keenan White, Joel Christopherson
Report | Print
May 22, 2025 -

Napleton Ford Columbus responded

Thank you for your continued trust in Napleton Ford Columbus! We're delighted to hear that our team has provided courteous and helpful service for both your work and personal vehicles. Your recommendation means a lot to us, and we look forward to serving you again soon!

May 21, 2025

Service department is awesome! They are friendly and helpful. I have been working with Erin for several years now and she is great to work with! More

by Olivia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster
Report | Print
May 21, 2025 -

Napleton Ford Columbus responded

Olivia, we're delighted to hear that Erin and our service department at Napleton Ford Columbus have been providing you with excellent support over the years. Thank you for your kind words!

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