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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.7
3,757 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,757 reviews

April 17, 2026

The staff have always been attentive, pay attention to what I say and professional. Also dog friendly. More

by Louie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Rutkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Knasiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudi Bandemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2026

Dealer was professional. I was able to get my car towed and was ready to go the following day. More

by emilio.macias85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
April 17, 2026

I had a great experience working with Bill. He was incredibly helpful, patient, and knowledgeable throughout the entire process. He took the time to clearly explain everything, made sure all my More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2026

Mitchell Maryfield provides phenomenal customer service with care and attention that makes the buying process very easy. More

by Joe.wojcik89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Maryfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2026

We lost our ford escape in a fire so we bought a 2026 Escape as we have had no problems with the other 2 escapes we have had.. Every thing is bigger and better. We love it. More

by carolkallas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Boll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ADAM ORONA
April 15, 2026

The staff is friendly and informative and they do quick work. My only complaint is that the price has jumped 40% since my last visit about 3 months ago More

by Derfmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2026

Was really very well was treated very well was comfortable the dealership was very courteous had pleasant leadership appreciated a short period of time I was there a few tweaks here and there but More

by waltercollins1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2026

The experience was fantastic. I was treated with the utmost respect.The service manager Tommy was the reason that I decided to buy a newer model and the sales person sealed the de More

by henrywilborn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Munson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Fernandez
April 14, 2026

Worked with Stan Gibson who was fabulous. We bought a used car with the exact details as advertised. Stan was knowledgeable, efficient and fun to work with. Easiest transaction ever. Plus, de More

by marysroach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Munson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2026

great awesome easy nice super neat fabulous kind is this enough please say yes oh my More

by jamesdferrebee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : stephanie
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