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Napleton Ford of Oak Lawn - Service Center
Oak Lawn, IL
2,530 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,530 Reviews of Napleton Ford of Oak Lawn - Service Center
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May 17, 2019
Too many trans problems Very disappointed with this Ford Focus , nothing but trans problem. This cluch was worked in more than 3 times. It took 6 days to get my car back. Very disappointed with this Ford Focus , nothing but trans problem. This cluch was worked in more than 3 times. It took 6 days to get my car back. More
by LINDARYS50
Verified CustomerEmployees Worked With
Kevin
May 16, 2019
05/15;/19 Service Appointment The service was great, and my vehicle was checked in and worked on almost immediately upon my arrival. I was also kept informed throughout the process The service was great, and my vehicle was checked in and worked on almost immediately upon my arrival. I was also kept informed throughout the process which was much appreciated. More
by P39
Employees Worked With
Anthony Martinez
May 16, 2019
car Repair Paul was very informative and extremely nice. Everyone at Hawk is very nice. I feel Paul went above and beyond for me. My car seems to be running like Paul was very informative and extremely nice. Everyone at Hawk is very nice. I feel Paul went above and beyond for me. My car seems to be running like it’s brand new. I believe everything he recommended was necessary and didn’t try and sell me something I did not need. Good man. More
by LAURA35
Employees Worked With
Paul Stassin, Antony Garcia
May 15, 2019
fast and friendly I always get in and out the service is professional and fast . I am even impress that Alex remembers me out of all the customers he check in .. he kn I always get in and out the service is professional and fast . I am even impress that Alex remembers me out of all the customers he check in .. he know I like certain things done to my truck and its handled every time. More
by CONNIEJORIAN
Employees Worked With
alex from quick lane service
May 15, 2019
Great service I worked with Tod Maca in the service department. He really took care of me and made sure everything was straightened out. Was a pleasure interacting I worked with Tod Maca in the service department. He really took care of me and made sure everything was straightened out. Was a pleasure interacting and doing business with him! More
by JEREMYHART004
Employees Worked With
Tod Maca
May 15, 2019
Great job took good care of my Shelby GT350 They took very good care of my Shelby GT350 and treated me well. I appreciate the special attention they gave me. They got me in and out quick They took very good care of my Shelby GT350 and treated me well. I appreciate the special attention they gave me. They got me in and out quick More
by mhochsprung
Employees Worked With
Quick Lane
May 14, 2019
Vehicle Recall Repair & Oil Change Oscar was very friendly, efficient, answered my questions clearly, He made sure I got a ride home and back again. Communication was very clear. No Oscar was very friendly, efficient, answered my questions clearly, He made sure I got a ride home and back again. Communication was very clear. No surprises on the paperwork! More
by GailSladek
Employees Worked With
Oscar Rivera
May 14, 2019
I had great service I was taken care of with professional se Ford hawk has the best employee they are courteous and professional and does a excellent job when you make a appointment you are taken in and don’t ha Ford hawk has the best employee they are courteous and professional and does a excellent job when you make a appointment you are taken in and don’t have to wait so it’s best to make a and More
by rufusgrady
Employees Worked With
Mo Yousef, Ramy Modalala, Alma Miron
May 14, 2019
Wonderful oil change. I went in for an oil change. I was met by Alex and his smile. He assured me I wouldn’t be there long! He was right. He checked my fluid levels and my I went in for an oil change. I was met by Alex and his smile. He assured me I wouldn’t be there long! He was right. He checked my fluid levels and my tires! I left happy and satisfied! Thank You Alex! More
by POBRUCE53
Employees Worked With
Alex in Quick Lane
May 13, 2019
I had a great experience Everything was good. Normally the wait is longer but this time I was in and out. Customer service was good.i will continue to visit this dealership fo Everything was good. Normally the wait is longer but this time I was in and out. Customer service was good.i will continue to visit this dealership for future service. More
by JIMBO0911
Employees Worked With
Joseph Vandetti
