Napleton Ford of Oak Lawn - Service Center

fantastic got an oil change from the quick lane at hawk ford and it was great! Alex Marcinkowski was super helpful! He even called me Sir and pulled my car arou got an oil change from the quick lane at hawk ford and it was great! Alex Marcinkowski was super helpful! He even called me Sir and pulled my car around for me! What a great guy. The service was fast too. More

Tie Rod Problem I brought the car in because of grinding noises and they found the problem right away. I like the full service on Saturday. It's hard for me to bring I brought the car in because of grinding noises and they found the problem right away. I like the full service on Saturday. It's hard for me to bring it in during the week. The staff was quick to get back to me and explain what needed to be done. No problems since. More

Great The way my situation was handled was top notch . Very good service!!!!There is not much more that I can say about getting good service when you need i The way my situation was handled was top notch . Very good service!!!!There is not much more that I can say about getting good service when you need it most. More

Great customer service I stopped at the quick lane for an oil change. Those guys were awesome!! Quality service! I'll definitely be back for my future service work. I stopped at the quick lane for an oil change. Those guys were awesome!! Quality service! I'll definitely be back for my future service work. More

Quality Service Best in service friendly & respectful. I get knowledgable answers to my questions with a respectful attitude and at fair prices that keep me coming ba Best in service friendly & respectful. I get knowledgable answers to my questions with a respectful attitude and at fair prices that keep me coming back. More

Kudos again to Hawk Ford The "gold standard" for auto dealerships. Sales, service and body shop. Have used them for over 35 years and they are fair, decent and reputable fol The "gold standard" for auto dealerships. Sales, service and body shop. Have used them for over 35 years and they are fair, decent and reputable folks. More

Tommy in costumer service was OUTSTANDING !!! Tommy in service was outstanding in his knowledge of cars and needs Bright future ahead !!!! Thank You The manager Kent remembered what I have pu Tommy in service was outstanding in his knowledge of cars and needs Bright future ahead !!!! Thank You The manager Kent remembered what I have purchased in the past ....with out looking up !!! More

Quick and Easy Check in was fast and the service we received was excellent. Everybody was friendly. Comfortable waiting room with a tv and coffee or tea to enjoy whi Check in was fast and the service we received was excellent. Everybody was friendly. Comfortable waiting room with a tv and coffee or tea to enjoy while waiting. More

Awesome Experience Had a problem with my Expedition, went right to service and Tom was really helpful. I had my vehicle back the next day and at no charge. Thank you! Had a problem with my Expedition, went right to service and Tom was really helpful. I had my vehicle back the next day and at no charge. Thank you! More

Help in the nick of time Great service as usual. I appreciate their expertise and help. The starter went the day before my husband had to have a cardiac procedure and stay in Great service as usual. I appreciate their expertise and help. The starter went the day before my husband had to have a cardiac procedure and stay in the hospital a few days. the service staff help desk and phone service were magnificent and they were patient in me waiting another day to pick up the van. Carol Lindsay More