Napleton Honda of Morton Grove

I recently purchased a 2026 Honda CR‑V Hybrid Touring from Napleton Honda in Morton Grove, and the experience was excellent. They offered a very competitive price and did not add any unnecessary charges from Napleton Honda in Morton Grove, and the experience was excellent. They offered a very competitive price and did not add any unnecessary charges like paint protection or loyalty fees. The entire process was smooth and completely hassle‑free. A special thank‑you to Mr. Dave Avemian for his exceptional support. He made me feel comfortable throughout the process and helped me complete the purchase in a single visit. Overall, I highly recommend Dave and the entire Napleton Honda team for their outstanding service. Thank you, Dave! 💖 I look forward to continued support during future maintenance and services. More

Greatest and easiest process! ! The team were welcoming and nice! Holly was great to work with! She gave me the easiest run down with the car and payments. ! The team were welcoming and nice! Holly was great to work with! She gave me the easiest run down with the car and payments. More

One of the easiest dealerships I’ve had the pleasure of doing business with. Not only did I get a fantastic deal, they helped me purchase while deployed on the other side of the globe. Top notch customer s doing business with. Not only did I get a fantastic deal, they helped me purchase while deployed on the other side of the globe. Top notch customer service! More

Just bought a used car from Dave at Napleton. Great experience with a highly knowledgeable professional. Highly recommended. Great experience with a highly knowledgeable professional. Highly recommended. More

Dave was great! ! He found and sold me the exact car I wanted. He was patient and walked me thru every step of the way. I would recommend anyone I knew to go and see ! He found and sold me the exact car I wanted. He was patient and walked me thru every step of the way. I would recommend anyone I knew to go and see Dave when searching for a new Honda! Thank you very much!!!! More

Dave Avemian is great! Never pushy which is a huge plus for me! I communicated my needs and he came through with options! I will recommend him to anyone looking to purchase Never pushy which is a huge plus for me! I communicated my needs and he came through with options! I will recommend him to anyone looking to purchase! Thanks again Dave! More

Sold Us a Defective Vehicle with Known Issues – Complete Lack of Accountability I purchased a used 2018 VW Atlas from Napleton Honda of Morton Grove on August 19, 2025, and it has been nothing but problems Lack of Accountability I purchased a used 2018 VW Atlas from Napleton Honda of Morton Grove on August 19, 2025, and it has been nothing but problems and deception since day one. The finance manager pushed the "Platinum" extended warranty hard, promising nationwide repairs at any certified shop with full coverage minus a $200 deductible. No paperwork was given at closing—claimed "computer issues," said it would be emailed. We trusted the verbal assurances. Within months the car overheated due to water pump failure. I later discovered the dealership's own internal repair order (RO #7007568 from July 26, 2025—before our purchase) documented the exact same issues: overheating, faulty auxiliary coolant pump, bad thermostat, leaking water pump, oil leaks, and valve damage. None were properly fixed or disclosed to us. After partial warranty coverage, I paid $593 out-of-pocket for repairs at an independent shop. The work was incomplete—the car failed immediately after pickup (auxiliary pump fault, coolant loss, major oil leak). Now undrivable, costing me $1,875 in rentals and $450 in extra towing (total out-of-pocket over $5,000 and counting). The dealership accused us of causing damage that was already there pre-sale, tried to overcharge $1,500 for a known oil leak, ignored over 14 calls, and the General Manager ignored me from January 6 to January 28, 2026. His February 11 email response conveniently omitted any mention of the pre-sale repair order. This feels like deliberate concealment and misrepresentation. As a cancer patient in recovery, the stress and financial hit have been overwhelming. Avoid this dealership. They hide known defects, misrepresent warranties, provide zero support after the sale, and leave customers stranded with lemons. I have filed complaints with the Illinois AG, Secretary of State Dealer Division, and am pursuing legal action. Check the other reviews—many describe similar sales and service issues. Do yourself a favor and buy elsewhere. More

Dave did an excellent job taking care of me through the entire process, from getting us cars to check out based on our preferences to getting us a fair deal. The entire process was easy and low pressure in entire process, from getting us cars to check out based on our preferences to getting us a fair deal. The entire process was easy and low pressure including on the extras in the finance office. Absolutely recommend this dealership and Dave as your guy. More

Thank you, Mr. Mario Adap, of Napleton Honda Sales who provided us with practical options and explained them very well that made our getting a new car easier. He's Mario Adap, of Napleton Honda Sales who provided us with practical options and explained them very well that made our getting a new car easier. He's such a reliable person and very professional. I'm enjoying my new Honda Ridgeline! More

1-Star Review: Misleading Warranty Sales and Vehicle Condition Zero Customer Support I purchased a used 2018 VW Atlas from Napleton Honda of Morton Grove in August 2025, and the finance manager pushe Condition Zero Customer Support I purchased a used 2018 VW Atlas from Napleton Honda of Morton Grove in August 2025, and the finance manager pushed their "Platinum" extended warranty hard, promising repairs anywhere in the country at any certified mechanic with just a $100 deductible. They claimed it was the best plan available but couldn't provide paperwork due to "computer issues" and said they'd email it (they never did). Just a few months later, the car overheated due to water pump issues. The warranty company only partially covered repairs, and when I called the dealership over 14 times for help, no one ever responded. Now I'm out over $1,000 in rentals, towing, and out-of-pocket fixes, plus the car has new problems like oil leaks. Avoid this place—total bait-and-switch on warranties and ghosting customers when things go wrong. Save yourself the headache and shop elsewhere. Nothing but problems dealing with these people More