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Napleton's Auto Park of Urbana
Urbana, IL
2,568 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,568 reviews
March 13, 2023
Great service. Appreciate the work done. Second vehicle with Derrick Helm and appreciate Ben Starks as the sales specialist Appreciate the work done. Second vehicle with Derrick Helm and appreciate Ben Starks as the sales specialist More
by altonshelvin
Employees Worked With
Ben Starks
March 11, 2023
Super easy and chill dealership. Very understanding and remembers their customer's need. Ben was relatable, kind, and knowledgeable. Very understanding and remembers their customer's need. Ben was relatable, kind, and knowledgeable. More
by jedidiahkim1214
Employees Worked With
Ben Starks
March 10, 2023
Was a super experience and Todd my advisor was more than excellent - explained everything clearly and describing the need for a wheel alignment was great because we needed it ! Would recommend this dealer a excellent - explained everything clearly and describing the need for a wheel alignment was great because we needed it ! Would recommend this dealer and especially Todd for the excellent service! More
by cathygervens
Employees Worked With
Alison Bogdan, Brad McElroy, Jessica Huskisson
March 09, 2023
Todd was great communicating diagnostic findings, and the team worked quickly to make the necessary fixes. There were two tornado warnings, and the team stayed on top of the weather news while also helping c team worked quickly to make the necessary fixes. There were two tornado warnings, and the team stayed on top of the weather news while also helping customers get to safety. More
by jess+dealerrater
Employees Worked With
Todd
March 08, 2023
Id like to thank Bruce Andree,my car gave out after 10 years.Was nrvous about finding A used one,as usual Bruce hooked me up with A fine looking ride.I always talk to him when I need a vehicle. years.Was nrvous about finding A used one,as usual Bruce hooked me up with A fine looking ride.I always talk to him when I need a vehicle. More
by M Bush
Employees Worked With
Bruce Andree
