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Napleton's Arlington Mazda - Service Center

Palatine, IL

4.2
25 Reviews

25 Reviews of Napleton's Arlington Mazda - Service Center

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June 20, 2025

excellent customer service, and mechanics doin well giving updates of service they did with video . Love it More

by chelbie717
Workmanship
Recommend Dealer
Yes
Employees Worked With
Angel Vega 514
June 20, 2025

We job was bone right with put long wait. ? Very good recommendation and good price More

by psmelyansky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
June 18, 2025

Napleton's Palatine Mazda always provides professional service, I've never been disapointed. They give advices, record the service and send it to your phone, show clearly what it needed to do and they are More

by Anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mazda
June 17, 2025

Very nice place people are always looking to help out and i like the place is always nice and friendly More

by Pedro Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacub and Angel
June 15, 2025

Satisfied with this visit. Last visit which was for tire rotation there was issue with wheel lock nuts . Service manager said it would be noted to replace for next visit. No More

by hwalentschik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
June 12, 2025

Quick and efficient work. Advisor Angel was extraordinary to work with offering a loaner vehicle and keeping me in the loop on the vehicles health and what needed to be done t More

by kyle.wagoner1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
June 12, 2025

Fully investigated the problem including discussions with Madza engineers in California! Sent me a video of their findings!! Provided a loaner car! Took the time to fully explain everything to me. Could More

by Pgillie3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakub, i think the madza mechanic was Charles?
June 11, 2025

Everyone was quite professional, attentive, thorough, accommodating and expedient. Overall it was a very appreciable experience. More

by Rsundq03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Takaki, Dennis Siears, Jakob Wiatr
June 10, 2025

Professional people, courteous with no pressure atmosphere. The place is spotless. I'll be returning for service when needed. More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
June 07, 2025

I was not told of the 3% up charge on using a credit card vs zero charge upon using a debit card More

by anuragmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not known
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