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Napleton's Palatine Subaru
Palatine, IL
183 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
March 19, 2025
Service department prices are ridiculous, go elsewhere
even for basic maintenance. Customer communication is average or below
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by bruce.toyama
Employees Worked With
Service
March 17, 2025
Find another place to service your car.
Not the place for me no longer. I have not had a positive experience with the service department and don’t care how I was treated. Been there many ti
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by Shoewoman
Employees Worked With
Mark Carey
February 11, 2025
I have all ways been treated in a courteous and
professional way. The service representative has kept me appraised of what is happening with the car and the timing concerning its service. I feel
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by SK
Employees Worked With
Elena Rojas
