Napleton's Schaumburg Buick GMC

service writer did a good job. mechanic to the crappy job car left with the same problem it had when we brought it in. what a waste of time and it has to go back. my time is ver mechanic to the crappy job car left with the same problem it had when we brought it in. what a waste of time and it has to go back. my time is very valuable. left the dealership and called him right away and told him the car was not fixed properly More

Had my Mazda in for some damage caused by wildlife. They had the car in and out in a few days and were very communicative and helpful. They had the car in and out in a few days and were very communicative and helpful. More

Clean and friendly staff will continue to stop by to get my vehicle serviced when needed to. my vehicle serviced when needed to. More

Worst service ever !!! Service is poor and no one is nice to you everyone I rude to you. When I drop my car off for service there is always issue after I fix my car. Service is poor and no one is nice to you everyone I rude to you. When I drop my car off for service there is always issue after I fix my car. More

Ridicoulous I would put negative, but i have to put at least 1 star. Anyway their service dept is obnoxious, the guy in there kept giving me attitude for only me I would put negative, but i have to put at least 1 star. Anyway their service dept is obnoxious, the guy in there kept giving me attitude for only me asking questions, he would not want to even check anything, told me i should fix it myself once i knew so much, trust me i was as nice as a person can be, and didnt request anything. Now i scheduled a oil change on sat 12 30 cause it is a bit overdue and i need to drive far, guess what i go there and they cant take me cause they are busy xxx, now it sat afternoon i cant go anywhere else so i have to cancell all my plans. And even more gmc sent me review emails for me to fill up, i did put down everything, and noone even contacted me to ask why i am upset, i can understand the dealership being xxxxxxxx what abot gmc itself. Either way dont go there for your own good and even better dont get a gmc. I never write reviews but now it is too much. More