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Napleton's Schaumburg Subaru

Schaumburg, IL

4.6
182 Reviews
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911 W Higgins Rd

Schaumburg, IL

60195

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Showing 182 reviews

August 14, 2025

Will Rivera at this dealership got me into a car I liked and out the door in time for me to make it to work in the evening, and was very nice and accommodating along the way. The whole experience was smooth More

by Michal
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Will Rivera
August 12, 2025

Purchased a vehicle which had transmission issues within the first week of purchasing. Dealer will not honor the 15 day/500 miles warranty which is state law. Refuses to repair the vehicle even after it was More

by trevondo89
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Chris Napleton
July 10, 2025

Bought my Ascent in 2022 from Napleton and have had all my maintenance done there. Super easy to schedule thru the app, always a nice experience working with Keith and always fast professional service incl More

by robmar8152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
June 26, 2025

The staff is very knowledgeable and professional. It makes bring my vehicle in for any service a good experience. More

by Jmheinzjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Meyer and service tech (name unknown)
June 15, 2025

Service writer knowledgeable and took care of the problem quickly and thoroughly.. Have always had good service from this dealership. More

by crcozzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Klein
June 01, 2025

Kareem Thomas made buying my first Subaru easy, fun and exciting!!! I will be coming back for my next car and buying from Kareem Thomas… More

by Polocoach3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kareem Thomas
May 24, 2025

Kareem was very helpful guiding us through our daughter’s first car purchase. Everything went quickly and smoothly. More

by AGH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kareem Thomas
May 13, 2025

The dealership had a nice vibe. No one was pushy - at all. We met Kareem who was very knowledgeable and helpful. He found us a car and we came back. Overall great experience More

by Cmokatie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kareem Thomas
May 13, 2025

Great day buying a car. John Gomes is a super individual and made the process easy and seamless. Awesome dealership. Enjoy! More

by Ted E.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John G., Nick S.
May 09, 2025

Best quote given immediately after emailing, couldn’t be beat by 2 other dealers. Kareem was a pleasure to work with More

by Bb22
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Esme
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