
Napleton's Schaumburg Subaru
Schaumburg, IL
Filter Reviews by Keyword
By Type
Showing 182 reviews
Will Rivera at this dealership got me into a car I liked and out the door in time for me to make it to work in the evening, and was very nice and accommodating along the way. The whole experience was smooth and out the door in time for me to make it to work in the evening, and was very nice and accommodating along the way. The whole experience was smooth and frictionless More
Purchased a vehicle which had transmission issues within the first week of purchasing. Dealer will not honor the 15 day/500 miles warranty which is state law. Refuses to repair the vehicle even after it was the first week of purchasing. Dealer will not honor the 15 day/500 miles warranty which is state law. Refuses to repair the vehicle even after it was verified by a technician there that the transmission has failed. More
Bought my Ascent in 2022 from Napleton and have had all my maintenance done there. Super easy to schedule thru the app, always a nice experience working with Keith and always fast professional service incl my maintenance done there. Super easy to schedule thru the app, always a nice experience working with Keith and always fast professional service including a car wash. Thanks Napleton. Now when will Subaru come out with a hybrid Ascent? More
The dealership had a nice vibe. No one was pushy - at all. We met Kareem who was very knowledgeable and helpful. He found us a car and we came back. Overall great experience No one was pushy - at all. We met Kareem who was very knowledgeable and helpful. He found us a car and we came back. Overall great experience More