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Napleton's Valley Hyundai

Aurora, IL

4.6
2,658 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,658 reviews

October 11, 2025

Jordan was awesome with his services and I would highly recommend him to everyone looking for a vehicle More

by Daryl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Kabranov
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2025

This dealership has a good atmosphere With many employees ready to help with questions and concerns whenever needed. More

by natalia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dion Allen
Oct 11, 2025 -

Napleton's Valley Hyundai responded

Hi Natalia, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 07, 2025

Dillon Strack is an excellent sales representative. He walked us through all the details about the vehicle and any aspect we needed to know. He is very knowledgeable and patiently took all the time More

by Cliff Bradshaw
Recommend Dealer
Yes
Employees Worked With
Dillon Strack
Oct 11, 2025 -

Napleton's Valley Hyundai responded

Hi Cliff, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 07, 2025

Do not buy a car here. I was considering them, and actually sold my car to them, but decided to buy elsewhere because the selling process was horrific. They lied to me mult More

by jlawrence219
Recommend Dealer
No
Employees Worked With
Jose Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2025 -

Napleton's Valley Hyundai responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (630) 851-2500 when you have a chance. Thank you, and we look forward to hearing from you.

September 25, 2025

Overall very pleasant experience. Very knowledgeable sales representative. Would definitely recommend this business. Good bye. More

by chinasea32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Bray
Oct 01, 2025 -

Napleton's Valley Hyundai responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Napleton's Valley Hyundai so helpful in the purchase of your new vehicle. Thanks again for the recommendation, and have an amazing day!

September 20, 2025

It was a pleasant experience buying a new car from Napleton’s valley Hyundai. Jordan was very knowledgeable. More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Kabranov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Napleton's Valley Hyundai responded

We're glad to hear our Staff took such great care of you, John! We hope we can continue to be of service to you down the road!

September 16, 2025

I purchased a used car from Napleton’s Valley Hyundai recently and was very satisfied with this dealership. From my interactions with my sales consultant, Stephanie, to the sales manager, Mark, everyone More

by edward_mc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Wenc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Ferrer
Sep 16, 2025 -

Napleton's Valley Hyundai responded

Hi, congratulations on your new car. It is great to hear that our Staff were knowledgeable and pleasant to work with. We hope to see you again!

September 16, 2025

Dion was very knowledgeable answered all my questions not pushy. Great experience over all I would definitely buy from him again. More

by Alexprono1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dion
Sep 18, 2025 -

Napleton's Valley Hyundai responded

Hello, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

September 14, 2025

The description said it was an automatic transmission, but it was manual. I asked for them to work with the price, but they did not. The car is still reasonably priced for what it is. They added a lojack More

by Dhris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dion Allen
Sep 16, 2025 -

Napleton's Valley Hyundai responded

Hi Dhris, thank you for taking the time to leave us your feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (630) 851-2500 at your earliest convenience to discuss how we can turn this experience into a positive one.

September 13, 2025

Daniel Cabac was great, I recommend him to everyone, amazing service, will come back to buy the next car More

by Aibek Choiunbaev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Cabac
Sep 14, 2025 -

Napleton's Valley Hyundai responded

Hello, we're glad to hear our staff took such great care of you. We hope we can continue to be of service to you down the road!

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