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Napoli Kia

Milford, CT

4.6
2,917 Reviews
Napoli Kia in Milford, CT is a trusted destination for drivers looking for new Kia vehicles, quality pre-owned cars, flexible auto financing, and professional automotive service. Conveniently located in Milford, Connecticut, Napoli Kia offers a wide selection of popular Kia models, including the Kia Telluride, Kia Sorento, Kia Sportage, Kia Carnival, Kia K4, Kia K5, Kia Seltos, Kia Soul, Kia Niro, Kia EV6, and Kia EV9, helping customers find the perfect vehicle for their lifestyle and budget. Whether you're searching for a Kia dealer near New Haven, Bridgeport, Branford, Stratford, Fairfield, West Haven, Orange, or throughout Fairfield and New Haven Counties, Napoli Kia provides a customer-focused car-buying experience with competitive vehicle specials, certified pre-owned Kia vehicles, expert auto financing, and professional Kia service. Drivers seeking a reliable Kia dealership in Milford, CT can count on Napoli Kia for new Kia sales, used cars, certified Kia maintenance, genuine Kia parts, oil changes, brake service, tire replacement, and comprehensive automotive support.
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241 Boston Post Rd

Milford, CT

06460

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Showing 2,919 reviews

December 10, 2021

Omar provided excellent service and always kept me updated. Despite my car problems, I had an excellent experience and will return to Napoli for future service! More

by dodge123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar
Dec 11, 2021 -

Napoli Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Napoli Kia. Please don't hesitate to reach out if you need anything else. Scott Haverl General Manager

December 09, 2021

Very friendly very knowledgeable. They even brought me home after determining the repair would take longer than expected. More

by waldongirls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar
Dec 10, 2021 -

Napoli Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Napoli Kia. Scott Haverl General Manager

December 08, 2021

Friendly and professional. Quick to get an appointment. Returned my call right away. Car was completed on time. More

by LLONGIUIERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Napoli Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Napoli Kia, we look forward to having you as one of our valued customers for many more years to come! Scott Haverl General Manager

December 08, 2021

Always great,Helpful,Friendly staff at Kia of Milford. Highly Recommended! Great selection of cars always. More

by Chrismansfield727
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dimatteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Napoli Kia responded

Thank you, Chris, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Haverl General Manager

December 06, 2021

Omar was very helpful and nice, he was very knowledgeable about what needed to be done! More

by F5john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Napoli Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Haverl General Manager

December 04, 2021

Kia Napoli is a very clean dealership. I bought my car here 4 yrs. ago and have continued to have it serviced here. Everyone is very friendly and helpful. They have kept my car well maintained. More

by PBUKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2021 -

Napoli Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Haverl General Manager

December 03, 2021

Great honest serviceMike was great and very Great honest service Mike was great and very understanding Took the time to explain all my options More

by SHAP6037
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2021 -

Napoli Kia responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience! Scott Haverl General Manager

December 03, 2021

Cordial staff and relaxing lounge.Service dept took auto Cordial staff and relaxing lounge. Service dept took auto as soon as I arrived. Repairs completed quickly. More

by naugmosse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2021 -

Napoli Kia responded

It's great to hear that Ashley was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Napoli Kia! Scott Haverl General Manager

December 02, 2021

We only deal with Napoli Kia. We always recommend our family and friends to go there. More

by vigerjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Napoli Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again. Scott Haverl General Manager

December 02, 2021

The greeting was beautiful Welcome to Kia Napoli employees real professionals. Walk me to car More

by ANA.CONCEPCION2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Napoli Kia responded

Ana, We appreciate your business and our team looks forward to serving you again soon! Scott Haverl General Manager

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