National Auto of Waldorf

Great service. Great prices. They were very patient. I had a few cars i looked at before my purchase. I settled on a nice bmw. Good work guys. I'll be sending all Great prices. They were very patient. I had a few cars i looked at before my purchase. I settled on a nice bmw. Good work guys. I'll be sending all my friends to yall.. More

Very honest and professional people. I would recommend this dealership to anyone who is looking for a great deal. Their cars are in perfect condition. Financing was easy to understand an I would recommend this dealership to anyone who is looking for a great deal. Their cars are in perfect condition. Financing was easy to understand and they went above and beyond to make sure I was happy with my payment. Thank you National Auto Of Waldorf for making my dream come true 👍 😍 More

My best car purchasing experience in over 40 years! My salesman Trevor was a delight to work with. My salesman Trevor was a delight to work with. More

Worst experience I have ever had a car dealer. I was looking for a very specific vehicle and they happened to have it. I read the reviews of the dealer etc and figured they seemed decent enough fo I was looking for a very specific vehicle and they happened to have it. I read the reviews of the dealer etc and figured they seemed decent enough for a quick purchase. I contacted them and everyone was friendly so I drove the hour to their lot. I arrived on the lot to find many late model really nice vehicles that appear to be in great shape. I then inspected and test drove the vehicle I planned to purchase. Everything checked out so we began the negotiation. First they tried to include an absurd dealer document fee which I refused to pay so the negotiation took longer than expected. During this time, hours had passed at this point and no water was offered. I asked for water and was pointed to the vending machine. Great, the deal is done. It was a cash purchase so I went to the bank to get the cashiers check. The entire time the car had been sitting and not cleaned. So now I was forced to wait around while the car is cleaned. They bring the car back and no one ever put tags on it, so again I had to wait. Finally I drive off. Not the best experience but at the time, I figured it could have been worse. Despite asking about a 2nd key and the time of purchase and not being provided one, the next morning (Friday) I get a call that a second key was found and that I can come get it. The next day (Saturday), I get in the car to reluctantly drive an hour to pickup the key and the check engine light is on. So when I arrive I tell them that I have had the car for barely a day and the check engine light is on. The GM, Alex, asks if I can bring the car back to have his service dept look at it on Monday as they left at noon. I moved my schedule around and went back on Monday (another hour each way). I get there and there is no urgency to help me. I approach Alex and he looks dumbfounded as to why I am there despite him asking me to come on Monday at 1pm. I sit there for HOURS just for him to come back with a sheet to tell me that there is an issue but they can’t repair it because I purchased the car as is. Now I look at him dumbfounded because I know what an As Is purchase is, however, I had the car less than 2 days before the CHECK ENGINE light came on. Meaning that it was likely on and they turned it off knowing that it would come back on after the purchase was made. This is also despite them claiming that the car was “certified-preowned” and underwent a rigorous inspection prior to sell. Which was a lie because the car had never been as much as cleaned after it arrived on their lot and prior to the sell. But it gets better. I ask him if he’s telling me that they aren’t going to stand by their product that I just purchased from them for over $20,000 and he just stared at me and repeated that the car was purchased as is. And that he hasn’t done anything wrong since the car can pass emissions in MD with the check engine light on. Even though he fully knows I live in DC and can’t pass emissions with the check engine light on, this can’t obtain proper registration or plates until it’s repaired. So I asked him for a cost breakdown of the repair and he says “we will work with you and take off some labor.” Then he returns with a quote for $2450!! I tell him thank you and leave. I obtain a repair quote from my mechanic for $2800 and scheduled the repair. I do not trust anyone at this company and would NEVER do business with them again. I just purchased a $20K vehicle cash, it was never about the cost of the repair, but the principle. They are lying about their products and selling cars and are refusing to stand behind their products. Yes, I have the ability to pay for the car and the repair. But I am sure that I am the exception for their customer base. What they have done is morally wrong. As an officer of court, I just cant ignore it. I have filed consumer complaints with the BBB and Maryland’s MVA and OAG offices. More

Tyja was outstanding! He hooked us up! Walked out with a smile and feeling great. He was very professional and courteous. Took his time, let me know everything needed and He hooked us up! Walked out with a smile and feeling great. He was very professional and courteous. Took his time, let me know everything needed and once we arrived had our Challenger gassed up, cleaned and ready to go! I plan on going back to trade in my older vehicle, he will definitely be my guy! 10 out of 10! And the manager who worked my numbers, can’t remember his name brown skin with the bald head, excellent! Go check them out! More

Ask for Marvin , he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service an He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and he knows his stuff. More

A great place to buy a car, amazing Mrs. Gabriela helped me with all the formalities related to the purchase of a car, thank you very much and I recommend Gabriela helped me with all the formalities related to the purchase of a car, thank you very much and I recommend More

Great cars and amazing customer service! Very friendly atmosphere. I've looked at several cars and theirs were by far the nicest. Great prices! I will recommend National Auto of Waldorf to a Very friendly atmosphere. I've looked at several cars and theirs were by far the nicest. Great prices! I will recommend National Auto of Waldorf to all my friends and family. More