National Dodge Chrysler Jeep Ram
Jacksonville, NC
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865 Reviews of National Dodge Chrysler Jeep Ram
Communication was excellent, and I was kept well informed throughout the process. My only concern was that a secondary issue—identified during the initial diagnostic test—was not addressed until after the ta throughout the process. My only concern was that a secondary issue—identified during the initial diagnostic test—was not addressed until after the tank had already been reinstalled. This resulted in the tank needing to be removed again, leading to additional labor costs and higher out-of-pocket expenses.Not sure if it could have been identified sooner or not. Overall a good experience More
I've always had courteous, prompt, and satisfactory service from this dealership. And if you decide to wait while the service is being done the waiting area is very nice, restroom are clean and suppli service from this dealership. And if you decide to wait while the service is being done the waiting area is very nice, restroom are clean and supplies are available, and they also provide refreshments. More
Service was fast and friendly, answered my questions. I can say a much better experience than from the past. Service personnel were on top of things to get my truck recalls completed and completed correc I can say a much better experience than from the past. Service personnel were on top of things to get my truck recalls completed and completed correctly. I like the email notifications for parts arrival. The confirmation emails for your scheduled service are also great. More
Jessica is amazing as always. Brian was great as well. Third vehicle from her. And numerous vehicles from this dealership for the family. 10/10 every time. Brian was great as well. Third vehicle from her. And numerous vehicles from this dealership for the family. 10/10 every time. More

