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National Dodge Chrysler Jeep Ram

Jacksonville, NC

4.6
868 Reviews

2223 N Marine Blvd

Jacksonville, NC

28546

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868 Reviews of National Dodge Chrysler Jeep Ram

April 10, 2026

I recently took my 2022 Grand Wagoneer in for maintenance, and I can honestly say it was the best service experience I’ve had to date. From the moment I arrived, the team was professional, effici More

by Vincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Graham
April 08, 2026

Great experience getting my company van serviced. Great service department and the service advisor Kitrell was great. More

by bud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kitrell Earley
April 01, 2026

My car was at the dealership for about 3 weeks. I wish they would give updates more often. I had to call a couple of times with no call back even after a name and number. There are times where in i More

by lanie52482
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Graham
March 23, 2026

Outstanding service today during my visit at dealership. Highly recommend to others. Oil change done in a timely manner. More

by joliphant1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Graham
March 19, 2026

Communication was excellent, and I was kept well informed throughout the process. My only concern was that a secondary issue—identified during the initial diagnostic test—was not addressed until after the ta More

by Jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kitrell Earley
February 27, 2026

We had a great experience with the service team at this dealership, we will continue to use their service. More

by bruins_4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Green
Mar 02, 2026 -

National Dodge Chrysler Jeep Ram responded

Thank you for the great 5-star review! We’re delighted to hear that you had a positive experience with our service team. Providing dependable, professional service that keeps our customers coming back is exactly what we strive for every day. We truly appreciate your continued trust in National Automotive Group and look forward to taking care of your vehicle for many visits to come. Thank you for choosing us!

February 27, 2026

Great people are very friendly and helpful. Made our experience very easy! Will definitely recommend this dealer to others More

by bruins_4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hadi Ahmedi
Mar 02, 2026 -

National Dodge Chrysler Jeep Ram responded

Thank you for the wonderful 5-star review! We’re so happy to hear that our team made your experience easy, friendly, and enjoyable. Providing a welcoming and helpful environment for our customers is always our goal, and it means a lot to know we delivered that for you. We truly appreciate your recommendation and your support of National Automotive Group. We look forward to assisting you again in the future, enjoy your vehicle!

January 20, 2026

Staff very friendly and accommodating. Immediately took the vehicle in and evaluated it and Informed us part would be ordered. More

by ivyw55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Graham
Jan 22, 2026 -

ivyw55 responded

Very attentive and courteous

January 07, 2026

National dodge Jacksonville did a great job helping me find my vehicle.Tony the salesman to hadi the finance guy were great to deal with. More

by Kh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hadi Ahmedi
Jan 16, 2026 -

National Dodge Chrysler Jeep Ram responded

Thank you for the great review! We’re thrilled to hear that you had a positive experience with our team at National Dodge Jacksonville. Tony and Hadi will be especially happy to know they made your vehicle buying process smooth and enjoyable. We truly appreciate your business and look forward to assisting you again in the future! Is there anything we could have done to further improve your purchase time experience?

December 22, 2025

I've always had courteous, prompt, and satisfactory service from this dealership. And if you decide to wait while the service is being done the waiting area is very nice, restroom are clean and suppli More

by ELNORA49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Graham, Kitrell Earley
Jan 16, 2026 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We truly appreciate your continued trust and are glad to hear that you’ve consistently received courteous, prompt, and satisfactory service from our dealership. It’s also great to know you enjoy our waiting area, clean restrooms, and refreshments. We want your time with us to be as comfortable as possible. We’re always looking for ways to improve, especially when it comes to the quality of our workmanship. If there’s anything we could have done better or any suggestions you have to help us improve, we’d love to hear your feedback.

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