National Dodge Chrysler Jeep Ram
Jacksonville, NC
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868 Reviews of National Dodge Chrysler Jeep Ram
I recently took my 2022 Grand Wagoneer in for maintenance, and I can honestly say it was the best service experience I’ve had to date. From the moment I arrived, the team was professional, effici maintenance, and I can honestly say it was the best service experience I’ve had to date. From the moment I arrived, the team was professional, efficient, and clearly knowledgeable about the Wagoneer line. The work was completed on time, the communication was seamless, and the attention to detail was top-notch. It’s rare to find a dealership that balances high-end vehicle care with such straightforward, reliable customer service. If you're looking for a team you can trust with your vehicle, this is the place. Highly recommended! More
My car was at the dealership for about 3 weeks. I wish they would give updates more often. I had to call a couple of times with no call back even after a name and number. There are times where in i I wish they would give updates more often. I had to call a couple of times with no call back even after a name and number. There are times where in i called and no one asnwers.🤦♀️. More
Communication was excellent, and I was kept well informed throughout the process. My only concern was that a secondary issue—identified during the initial diagnostic test—was not addressed until after the ta throughout the process. My only concern was that a secondary issue—identified during the initial diagnostic test—was not addressed until after the tank had already been reinstalled. This resulted in the tank needing to be removed again, leading to additional labor costs and higher out-of-pocket expenses.Not sure if it could have been identified sooner or not. Overall a good experience More
I've always had courteous, prompt, and satisfactory service from this dealership. And if you decide to wait while the service is being done the waiting area is very nice, restroom are clean and suppli service from this dealership. And if you decide to wait while the service is being done the waiting area is very nice, restroom are clean and supplies are available, and they also provide refreshments. More

