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New Brighton Ford - Service Center

New Brighton, MN

4.7
216 Reviews

216 Reviews of New Brighton Ford - Service Center

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April 28, 2025

I PURCHASED MY MUSTANG FROM THEM. I HAVE HAD ALL SERVICES DONE BY THEM. I HAVE HAD ABSOLUTELY NO PROBLEMS. NEW BRIGHTON FORD KEEPS MY MUSTANG GT RUNNING PERFECTLY. More

by abnerscott11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Fantastic experience--- Pick up and delivery makes my life easier. Thanks to everyone there. Also have a new truck on order More

by erickromah85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

It was good, I always wonder why the service counter never has the same person though. No matter how many times we have been there through the years or even the week, there is always someone new to get More

by kkruse6741
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t get any names
April 21, 2025

The service was excellent and well done. The person who helped me gave me good information, answered my questions, and did not push supplementary products on me. The waiting was comfortable, More

by JOHLUC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the people's names who worked with me. They are all 5 star
April 21, 2025

Orlando was pleasant. However, I brought my vehicle in because the check engine light came on. The day after I brought it home, the light came back on. Also, I asked for a More

by Jay T McNamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Benavides
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Fantastic experience from scheduling to pickup — will return again when next service needs arise. Thank you! More

by djmcmillan79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Call this was excellent when I wanted to schedule my appt.
April 18, 2025

Had what I wanted at the price I wanted. Easy to work with. Trustworthy. Truck is awesome!! Highly recommend Brad Arnold for your salesperson . More

by jhib53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

I love your valet service. It makes everything easier! Service has always been good . Highly recommend More

by KPADESIGN61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

I brought in a newer vehicle this trip. As always the same great service. Pick up and delivery is a game changer More

by erickromah85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

They do what they are supposed to do. Take the car on time and preform the service in a timely manner. Price is comparable to other dealers More

by engine3153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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