Back

New Brighton Ford - Service Center

New Brighton, MN

4.6
245 Reviews

245 Reviews of New Brighton Ford - Service Center

Sort by
August 21, 2025

Easy scheduling. The mechanics worked quickly on my car. The service technician kept me informed. I'll be back. More

by mhalet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

David in the service department made the experience seemless and easy to accomadate my needs. More

by robertd5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Chustz
August 15, 2025

The staff listened to my concerns about the vehicle and fixed any problems they found! More

by mandajean10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

Orlando was friendly and helpful during this trip to New Brighton Ford. He explained things clearly and honestly . More

by Jay T McNamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2025

Every thing was done with in two days and all the work was done very well. Jean More

by JEANSTURCOTTE413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2025

Always great service in a timely manner. The service rep kept me informed and was very friendly! More

by numbers.respect_0i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Chustz
August 11, 2025

Everyone was very friendly and happy to help. Nobody was pushy about replacing or repairing things. More

by terryliebgott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

Prices are too expensive. Wait time to book an appointment is entirely too long. Not flexible with prices More

by Leo
Recommend Dealer
No
Employees Worked With
Unknown
August 04, 2025

First time at this location and the process was smooth and friendly. Would return for future service. More

by yoder.m81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2025

David Chustz assisted with my oil change and tire rotation appointment on 7/15. David is an excellent communicator and was very helpful. He provided the best customer service that I have received fro More

by rjsieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Chustz
1
...