New Deal Pre-Owned Autos

I was sold a Lemon. The car has not been in my possession even a month and they have not been able to fix the issues with it. Brakes grind at a complete stop and squeak, The car has not been in my possession even a month and they have not been able to fix the issues with it. Brakes grind at a complete stop and squeak, will not shift properly and the seat can not be adjusted. I could not complete a 3 hour trip up north since the car would not go past 40mph uphill and would not shift gears at all. I had to turn around and head home in fear I would break down in the middle of nowhere while on my own. I have video proof of the car not being able to climb the hill and the dealership wouldn't even take a look. This is all after they refused my trade in, refused my first loan so I had to go back and get another bank to finance and the repairs they did on the brakes, which I'm starting to believe never happened as the brakes still squeak, which the guy told me to "spray some brake cleaner and they're good to go". Repairs should not be my responsibility especially if the car is under warranty but was also told it can only be fixed by their 3rd party mechanic that they have some sort of deal with because if I was to take it anywhere I pay out of pocket or they could void my warranty so I can't even get a second opinion in the matter. It's their way or no way. Also, rude to have a man raise his voice to a lady in front of other potential customers as I tried to warn the other people in the lobby of their poor customer service. They lose nothing by refunding me my down payment and restocking the car to sell it to the next poor victim that falls for it. Either way they get their money! Also true you are forced to leave a 5-star review ,they will check before they hand you the card, in order to get a measly $20 gas card to Quik Trip. More

Worked with EricC. Got a great deal on a fantastic car. Laura was fast and nice during paperwork. I would definitely come back Got a great deal on a fantastic car. Laura was fast and nice during paperwork. I would definitely come back More

Just purchased my new used car from New Deal and the process was painless. I feel like I got a great deal. $5,000.00 for my new Accord. This is the place to come! Only complaint is they are busy but it process was painless. I feel like I got a great deal. $5,000.00 for my new Accord. This is the place to come! Only complaint is they are busy but it is understandable! More

Dishonest dealer. Sells junk cars, does not honor warranty. You must sue them to get any kind of refund. Sells junk cars, does not honor warranty. You must sue them to get any kind of refund. More

Seems to be a normal place. Not in any sort of hurry to sell you anything but I guess that's ok most the time. Days to reply to cars of interest or to test drive. The one said n Not in any sort of hurry to sell you anything but I guess that's ok most the time. Days to reply to cars of interest or to test drive. The one said no need to schedule appointment just come by. Well the car I wanted to see was in the mechanic area and not allowed to look at it. Was bummed to say the least. More

The sales guy was great turned out we bought a 2001 Dodge Dedota. It is at the shop now being repaired on items that were needed. Great staff made you feel welcome. Dedota. It is at the shop now being repaired on items that were needed. Great staff made you feel welcome. More

Found the car we were looking for and our salesman, Drew, was awesome! He was friendly and patient while we spent most of the day driving a lot of different cars. No pressure and great cars......perfect! was awesome! He was friendly and patient while we spent most of the day driving a lot of different cars. No pressure and great cars......perfect! More

Stopped by to test drive this car . The owner supposedly took the car in the shop to get the front struts replaced. So that was very disappointing that the car was not there. So I didn' The owner supposedly took the car in the shop to get the front struts replaced. So that was very disappointing that the car was not there. So I didn't want it to be a waste of time. I got keys for 2 other cars, one was a 300 and the other was a impala. So the impala was dead!!! Did not start!! Test drove the 300 so many things wrong with that car. I would not buy a car here at this dealership!!save your hard earned money and go somewhere else.. More

Absolutely the worst place you could buy a car! Sold my son his first car with 4 7 year old tires That were dried up and cracked. Also the tire pressure sensors were all bad. They have a fifteen d Sold my son his first car with 4 7 year old tires That were dried up and cracked. Also the tire pressure sensors were all bad. They have a fifteen day warranty but it is worthless. They will not honor anything that has to do with repairing the vehicle. Now we are dumping $2000 more. To make the car safe for my son. Extremely unprofessional And totally unhelpful. Would absolutely not recommend this dealership to anyone. More