Newbold Toyota
O'Fallon, IL
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They’re always friendly and respectful when either my wife or I bring our Newbold bought 2012 Prius in for service. My only criticism is they are not always consistent at placing my tire pressures where wife or I bring our Newbold bought 2012 Prius in for service. My only criticism is they are not always consistent at placing my tire pressures where I request them. We have over 125,000 miles on our Prius and it is still going strong frequently obtaining 50+ mpg. More
I had a wonderful experience working with Devin. From the beginning, he was incredibly patient, respectful, and genuinely focused on helping us find what would work best for our family. At no point From the beginning, he was incredibly patient, respectful, and genuinely focused on helping us find what would work best for our family. At no point did we feel pressured or rushed into making a decision, which made the entire process much more comfortable and enjoyable. It was clear that he cared more about us being happy with our decision than simply making a sale. That kind of honesty and professionalism is rare and very much appreciated. If you’re looking for someone who is knowledgeable, kind, and truly customer-focused, I would highly recommend working with Devin. It made what can sometimes be a stressful process feel easy and positive. More
Don't understand why brake fluid exchange, and fuel induction service was recommended. Couldn't find these services mentioned in the maintenance guide induction service was recommended. Couldn't find these services mentioned in the maintenance guide More
Mark my service advisor, is wonderful as usual ! Make sure everything is done correctly and addresses all issues, and keeps you informed ! I wouldn’t go anywhere else, and I highly recommend Mark, Make sure everything is done correctly and addresses all issues, and keeps you informed ! I wouldn’t go anywhere else, and I highly recommend Mark, he is awesome ! Thank you to Ashley as well too, for giving me details on info on my car. More
Set appointment for 1030 got there early the got me checked in right away next thing I know the say I am ready to go service was perfect everyone was courteous and respectful checked in right away next thing I know the say I am ready to go service was perfect everyone was courteous and respectful More
Excelente customer service, I recommend Urban Miller, he was really helpful and understanding. Overall, great experience and easy purchase. was really helpful and understanding. Overall, great experience and easy purchase. More
We love Newbold. Have continued to return as customers for the past 25 years. Just purchased another vehicle this week and the efficiency and ease is already appre Have continued to return as customers for the past 25 years. Just purchased another vehicle this week and the efficiency and ease is already appreciated. More






