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Newbold Toyota

O'Fallon, IL

4.3
1,585 Reviews

1282 Central Park Drive

O'Fallon, IL

62269

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Showing 1,585 reviews

March 18, 2026

They’re always friendly and respectful when either my wife or I bring our Newbold bought 2012 Prius in for service. My only criticism is they are not always consistent at placing my tire pressures where More

by Scooter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Godfrey
March 17, 2026

I had a wonderful experience working with Devin. From the beginning, he was incredibly patient, respectful, and genuinely focused on helping us find what would work best for our family. At no point More

by kharvey970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Campbell
March 05, 2026

Don't understand why brake fluid exchange, and fuel induction service was recommended. Couldn't find these services mentioned in the maintenance guide More

by Rchnjo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Allen
March 03, 2026

Mark my service advisor, is wonderful as usual ! Make sure everything is done correctly and addresses all issues, and keeps you informed ! I wouldn’t go anywhere else, and I highly recommend Mark, More

by aen2392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Mark Hurtt
February 20, 2026

Set appointment for 1030 got there early the got me checked in right away next thing I know the say I am ready to go service was perfect everyone was courteous and respectful More

by Nerlinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Castle
February 12, 2026

Ashley kept me fully informed as to the status of my 4Runner’s service. The service was completed on time and exactly as promised. More

by John1973
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
February 05, 2026

Excelente customer service, I recommend Urban Miller, he was really helpful and understanding. Overall, great experience and easy purchase. More

by EHall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Urban Miller, Steve Stiegman, Damon Harkins
February 05, 2026

Was in Newbold yesterday for oil change and tire rotation. I was told how long it would probably take and was treated very good by Ashley. More

by fjluv2golf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Godfrey
January 31, 2026

Mark did a wonderful job resolving the issue concerning my Prius. I highly recommend him. More

by wahaskins47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service, Mark Wakeford, Shawn Karfs
January 27, 2026

We love Newbold. Have continued to return as customers for the past 25 years. Just purchased another vehicle this week and the efficiency and ease is already appre More

by Kjb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Hamilton - sales
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