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Newbold Toyota

O'Fallon, IL

4.3
1,580 Reviews

1282 Central Park Drive

O'Fallon, IL

62269

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Showing 1,580 reviews

February 12, 2026

Ashley kept me fully informed as to the status of my 4Runner’s service. The service was completed on time and exactly as promised. More

by John1973
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
February 05, 2026

Was in Newbold yesterday for oil change and tire rotation. I was told how long it would probably take and was treated very good by Ashley. More

by fjluv2golf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Godfrey
February 05, 2026

Excelente customer service, I recommend Urban Miller, he was really helpful and understanding. Overall, great experience and easy purchase. More

by EHall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Urban Miller, Steve Stiegman, Damon Harkins
January 31, 2026

Mark did a wonderful job resolving the issue concerning my Prius. I highly recommend him. More

by wahaskins47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service, Mark Wakeford, Shawn Karfs
January 27, 2026

We love Newbold. Have continued to return as customers for the past 25 years. Just purchased another vehicle this week and the efficiency and ease is already appre More

by Kjb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Hamilton - sales
January 26, 2026

I purchased a used 2014 RAV4 XLE for my daughter in 2025. No problems with the transaction. I liked the vehicle enough to purchase a new 2025 RAV4 EXL Premium for myself in January 2026. No problems with tha More

by E4G67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Hamilton
January 25, 2026

Wonderful dealer to work out don’t know what to do without them. They are hopeless. More

by obamashalabi639
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Erlinger, Damon Harkins, Micah Miranda, Amanda Hall, Brian Bechtel, Jake Creek, Jeanine Johnston, Shawn Karfs, Jim Allen, Chris Newbold
January 24, 2026

Mark did a great job making a pleasant service experience. He was personable and professional. More

by ehh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
January 21, 2026

Service advisor Jonathan was professional and gave a very detailed explanation of my service issues. He also helped me to fine the extended warranty contract that I initially purchased when the car was new, More

by jlw3535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
January 19, 2026

Dave is a great salesman and works fast to get you in and out with no hassle or tricks. More

by Nmachine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Harkins, Dave Stevens
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