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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
686 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 431 service reviews

March 29, 2026

The dealer tried to force a RecovR tracker on us before purchasing that is completely useless in our situation (our County had 0 cars stolen in the last two years) and Audi already tracks the car. We threa More

by DAUNLANGSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dianne Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bunker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Holt
1.0
This rating includes all reviews, with more weight given to recent reviews.
James P. Trenner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan "Hutch" Hutchison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tatyana Homacki Srvce Wrtr Excellent Attention to details
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Apr 02, 2026 -

Niello Audi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

Apr 02, 2026 -

Niello Audi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 20, 2026

Very professional and friendly staff. We have been Niello's customer for a long time and as usual we are very pleased with our purchase. More

by AAHEMMATI60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2026 -

Niello Audi responded

Thank you for your continued trust in our service for your Audi Q3. It’s rewarding to hear that Jacqueline and our team delivered the professional and friendly experience you’ve come to expect. We look forward to assisting you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 02, 2026

Very thorough and timely regarding the status of my repairs. Appreciate the financing options for my car. More

by ARLEEN.BARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatyana
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Mar 03, 2026 -

Niello Audi responded

It’s wonderful to hear our team kept you informed throughout your Audi S3 repair and provided timely updates. We’re glad the financing options worked well for you and look forward to helping again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 27, 2026

Convenient and good communication Convenient and good communication Convenient and good communication Convenient and good communication Convenient and good communication More

by Unknown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2026 -

Niello Audi responded

We appreciate your five-star review. It’s great that the Audi A4 service was convenient and communication stayed clear throughout. Omead thanks you for choosing us and looks forward to assisting you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 27, 2026

Fantastic service personnel! Always top notch, excellent and timely in their communication & updates with customers. More

by R.MICKAELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2026 -

Niello Audi responded

It’s great to hear our service team delivered timely updates and outstanding support during your recent Audi visit. Omead and Dain will be thrilled to know their efforts made a difference. We look forward to assisting you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 16, 2026

They’re always kind and courteous and go above and beyond so thank you for that More

by WAVY62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2026 -

Niello Audi responded

It’s wonderful to hear that our team treated you with kindness and went the extra mile during your Audi SQ5 service. Thank you for your kind words, and we look forward to serving you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 15, 2026

Great customer service and vehicle selection. Easy process from start to finish and happy to be in my new Audi. More

by BRENDAN17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James P. Trenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Jaffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan "Hutch" Hutchison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2026 -

Niello Audi responded

Thank you for highlighting our team’s service and selection. We’re glad the process was smooth from start to finish. Congratulations on your new Audi, and we look forward to welcoming you back. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 18, 2026

i always choose Niello Audi for service on this vehicle. The service staff are professional and very competent, i would trust no one else wth this car. More

by CPZAISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milana Savchenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2026 -

Niello Audi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 17, 2026

James communicated through the service process and arranged for a rental vehicle since it was going to take an additional day to resolve the chit problem. More

by CHRISBALESTRERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2026 -

Niello Audi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 08, 2026

I am always very happy and satisfied with the excellent service I receive and with the great team that takes care of the maintenance of my car. Thank you Guys More

by MYPININA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2026 -

Niello Audi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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