Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Niello BMW Elk Grove

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
379 Reviews
Here at Niello BMW Elk Grove, we are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
Contact Dealership

8580 Laguna Grove Dr

Elk Grove, CA

95757

Directions

By Type

Showing 379 reviews

April 28, 2025

Moh was a great to work with. He listened to our requests and tried everything to make our dream come true of owning a 2025 M3 More

by SINGHRAJDEEPENG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Essex Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
MOH MOSSA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Niello BMW Elk Grove responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello BMW Elk Grove. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

April 28, 2025

Elisa was so easy to work and her customer service was outstanding! She was able to move the vehicle I was interested in from Sacramento to Elk Grove for us and ultimately made the purchase easy with no s More

by RPANELLI
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
ELISA GALA
5.0
This rating includes all reviews, with more weight given to recent reviews.
MATTHEW JARDINE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Niello BMW Elk Grove responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello BMW Elk Grove. We look forward to having you as one of our valued customers for many more years to come! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

April 26, 2025

Phenomenal service. I recommend Darren to all of my friends. You get treated better here than any dealership you’ll ever visit. More

by RICHARDSOBRATO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Essex Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2025 -

Niello BMW Elk Grove responded

Thanks for sharing about your experience with Niello BMW Elk Grove. We appreciate your business and hope to see you again soon! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

April 26, 2025

Excellent customer service. They understand our needs and being patient with us. Very knowledgeable about their products. More

by Shun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Duco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
ELISA GALA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2025 -

Niello BMW Elk Grove responded

Thanks for sharing about your experience with Niello BMW Elk Grove. We appreciate your business and hope to see you again soon! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

April 26, 2025

Elk Grove BMW was very easy to work with. They were also very knowledgeable about the product that they were selling. I enjoyed working with my salesman Ed and the sales manager worked with m More

by DANIELPCASTRO978
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Alnasir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Essex Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2025 -

Niello BMW Elk Grove responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello BMW Elk Grove are glad to have you as a customer. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

April 25, 2025

Niello BMW made me pay for the RecovR locator installed on the vehicle. It doesn’t work. I get the location of some other vehicle. And someone else would be able to track my location. I’ve been asking for More

by Don’t use RecovR
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
STEVE TRACY
2.0
This rating includes all reviews, with more weight given to recent reviews.
Massoud Qayoumi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 24, 2025

They were polite, not super pushy and made my car buying experience fun and easy! More

by EricJ.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Choonhaurai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ozzie Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Niello BMW Elk Grove responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

April 24, 2025

Had an awesome experience at Niello BMW! CJ was super helpful and got me approved. Highly recommend! More

by jamilathao
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Massoud Qayoumi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Niello BMW Elk Grove responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

April 22, 2025

Great customer service . I have bought three car’s from Ed and Trevor always takes care of my vehicle More

by PAULDENNIS7288
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Alnasir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2025 -

Niello BMW Elk Grove responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW Elk Grove. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

April 22, 2025

Steve always does his best for his customers…. .however and not because of anything Steve did, the process took about 4 hours, way too long….. More

by PAT53
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
STEVE TRACY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2025 -

Niello BMW Elk Grove responded

Thanks for sharing about your experience with Niello BMW Elk Grove. We appreciate your business and hope to see you again soon! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

1
2
...
38