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Nielsen Dodge Chrysler Jeep Ram
East Hanover, NJ
1,855 Reviews
Welcome to Nielsen Dodge Chrysler Jeep Ram! Our slogan is, "Save today.. The Nielsen Way". I personally believe that when you experience the whole research, shopping and car buying experience, Nielsen Dodge Chrysler Jeep Ram will provide you the best all-around value.
At Nielsen Dodge Chrysler Jeep Ram we have a strong and committed sales staff with many years of experience satisfying customer's needs. We are dedicated to customer satisfaction and our doors are always open to you. If you have any immediate questions or concerns please feel free to drop me a line on my email: BillSnouffer@Gmail.com.
We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,855 reviews
June 15, 2012
Big thumbs up! Thank you. From the first contact on the web through the entire finance process, the folks at Nielsen were professional, courteous, and responsive. It was easily the most satisfying auto pur web through the entire finance process, the folks at Nielsen were professional, courteous, and responsive. It was easily the most satisfying auto purchasing experience I have had in a very long time. I will definitely refer people to Nielsen. More
by expresslane
Employees Worked With
Steve Rudnick, Ray Spina, Rick Vrablik
June 14, 2012
Everyone was very courteous and willing to address my concerns. Communication was excellent, and service was performed in a timely fashion. Although I would always like to pay less, the price was fair a concerns. Communication was excellent, and service was performed in a timely fashion. Although I would always like to pay less, the price was fair and I was satisfied with the service I recieved. More
by ppal1024
Employees Worked With
Kris Bonagura, Service Advisor
June 14, 2012
I always feel at ease when dealing with the service staff at Nielson. Karen is an absolute doll to work with at the front desk and all the service reps are friendly and easy to work with. They are very tho at Nielson. Karen is an absolute doll to work with at the front desk and all the service reps are friendly and easy to work with. They are very thorough in explaining what needs to be done and the costs involved. More
by hipchic
Employees Worked With
Chris
February 04, 2012
I purchased a new car at Warnock in May of 2011. Since then they were purchased and rebranded as Nielsen. A promotion when I purchased the car was a free membership in the "Diamond Club" which, among oth then they were purchased and rebranded as Nielsen. A promotion when I purchased the car was a free membership in the "Diamond Club" which, among other things, included five free oil changes. I got my first oil change in September. The representative at the Service desk told me not to activate my membership since I received an extra "first oil change" free. Because the Diamond membership would expire in 15,000 miles from activation he explained that it would not be worth it to activate yet. I just recently went to the Service department for my second oil change in February. Nielsen will not honor the promotion if it was not activated before Nielsen's purchase of Warnock, or if the car was purchased greater than six months before Nielsen's purchase. at 34.95 per oil change, that is almost $175 in oil changes that I will have to pay for out of pocket. I will never purchase another car from there nor will I get my car serviced there. More
by bri622
Employees Worked With
Brian Cooper
January 10, 2012
WE ORDERED A JEEP THAT SHOULD TAKE 6 WEEKS TO GET, WAITED 7 WEEKS, WE CALLED A FEW TIMES TO CHECK ON PROGRESS BUT THEY SAID THEY COULDN'T CHECK FOR SOME BOGUS REASON. I CALLED HEADQUARTERS AND IN 5 MINUTES S 7 WEEKS, WE CALLED A FEW TIMES TO CHECK ON PROGRESS BUT THEY SAID THEY COULDN'T CHECK FOR SOME BOGUS REASON. I CALLED HEADQUARTERS AND IN 5 MINUTES SHE TOLD ME IT DIDN'T EVEN HAVE A VIN YET! NOT EVEN THOUGHT ABOUT BEING MADE. THEY WARNOCK/NIELSEN SAID THERE'S NOTHING THEY CAN DO. DON'T GO THERE! OTHER DEALERS AT LEAST TRY TO HELP WHEN YOU ARE BUYING A NEW TRUCK! I GUESS THEY DIDN'T WANT MY $40K! SO WE GOT ONE FROM SOMEONE GOOD! More
by TERESACHRIS
Employees Worked With
TONY I
