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Nissan Lake Country - Service Center

Oconomowoc, WI

4.8
124 Reviews

124 Reviews of Nissan Lake Country - Service Center

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May 08, 2025

Always nice friendly people, nice waiting area, clean and quiet. Every one does a great job. More

by Dawn
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Tobias
May 08, 2025 -

Nissan Lake Country responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan Lake Country! Matt Luchini Service Manager 262-522-7200

May 07, 2025

Reggie‘s got a great attitude and a darn good head for mechanics. All in all I enjoyed the friendliness of the service team. More

by greenappealawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Nissan Lake Country responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Matt Luchini Service Manager 262-522-7200

May 07, 2025

Everything was great. Asked if I had any questions and answered all of them. Explained everything on the paperwork regarding my car. Very friendly and helpful. More

by rbohmsack
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Tobias
May 07, 2025 -

Nissan Lake Country responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Luchini Service Manager 262-522-7200

May 02, 2025

I felt like my business was important. I was treated well Glad they are here More

by lmsach
Recommend Dealer
Yes
Employees Worked With
Haley Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Madison
May 02, 2025 -

Nissan Lake Country responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Nissan Lake Country, we look forward to having you as a valued customer for many years to come! Matt Luchini Service Manager 262-522-7200

April 30, 2025

Extremely friendly! Very accommodating and considerate! Go above and beyond to make scheduling flexible. Even chauffeured me to my home while shuttle driver was out! Reg More

by JUSTIN.KOPSHINSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Nissan Lake Country responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Luchini Service Manager 262-522-7200

April 26, 2025

Reggie Rocks! !! Very clean, very informative, very trustworthy! Love the snacks and famous Amos cookies 😋 Complimentary car wash is such a nice touch! The kid More

by KAREN_BUDGETBLINDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Nissan Lake Country responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Matt Luchini Service Manager 262-522-7200

March 21, 2025

Hayley, Savannah, and Reggie were all very nice and professional! The work done to my vehicle was done at the time they said it would be done! More

by MATTHEW.LONGTINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stamates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Dianov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Nissan Lake Country responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Matthew, and it's great to hear about your excellent experience here at Nissan Lake Country. Matt Luchini Service Manager 262-522-7200

March 15, 2025

It was a great experience. Service bay door opened immediately. It was clear where to go to talk to the service rep. The service representatives were very professional and frie More

by ben@osbornesupremacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Nissan Lake Country responded

Ben, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Luchini Service Manager 262-522-7200

February 28, 2025

I like Reggie, he’s a professional service advisor that is pleasant, knowledgeable and informative ! More

by Vincehaase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Nissan Lake Country responded

Thank you, Vince! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan Lake Country. We look forward to having you as one of our valued customers for many more years to come! Matt Luchini Service Manager 262-522-7200

February 15, 2025

Was excited a location was closer to home, but service is worse than where I used to go. First visit, my shuttle driver sat in the lobby drinking coffee for 15 minutes when I requested one upon arrival. I ha More

by Lauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haley Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Tobias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Nissan Lake Country responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Matt Luchini Service Manager 262-522-7200

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