Nissan of Athens

Jonathan Magnus and everyone I came in contact with were very friendly. The service department was very clean and neat. I will tell all my friends and family to check them out first before purchase a vehicl very friendly. The service department was very clean and neat. I will tell all my friends and family to check them out first before purchase a vehicle More

Philip was punctual and very pleasant. Shop was very clean and I was offered a drink . Love my Nissan Rogue. Thank you for your help. clean and I was offered a drink . Love my Nissan Rogue. Thank you for your help. More

I love going to this dealership for service. The service guy who worked on my vehicle got me in and out quirkily. He also helped with some other questions I had. Thank you guy who worked on my vehicle got me in and out quirkily. He also helped with some other questions I had. Thank you More

Stay away from Nissan of Athens!! They were downright rude and treated us with such disrespect because I dared to ask questions about all the fees (other than tax, tag, title) that were tagged on to the rude and treated us with such disrespect because I dared to ask questions about all the fees (other than tax, tag, title) that were tagged on to the listed sale price. We went to test drive a car, all went well and I was very interested in purchasing the car. We had been in touch with Julio Escobar prior to us making the 2 hour drive there. Listed price was $24,296 and he told us the drive out price will be $27,113. When he presented us the paperwork after the test drive, there were several fees listed, ie. $899 doc fee, $199 taxable fees, and others. I asked what the taxable fees are for and he said "for fees that are taxed". I asked to see an itemized breakdown of the doc fees and he got pissy and said they don't offer that. I then asked if there is some wiggly room with the price and then the game of "let me talk to my manager" began. After a long while he came back and said "no". I then pointed out that in GA, car dealers legally can't tack any dealer fees on to the advertised price (all fees other than tag, tax, title have to be included in the advertised price, otherwise it's deceptive advertising) and that's when all went sour. Julio got really rude, went to his manager, Eddie, again and came back and said that he doesn't think they can do business with us and accused my of having recorded the conversation on my phone and claimed I called the BBB or GA Dept. of Law's Consumer Protection Division. First I was startled by that and told him I did no such thing, then I proceeded to tell him that I really would like the car and was willing to write a check for $27,000 right there. He went back to his manager and then never came back. I saw him walking out the building with some of his colleagues. So we sat there another 5 minutes waiting for maybe the manager Eddie to come talk to us but he didn't. So we asked to see the manager. Eddie came out of his office and the first thing he said was "did you really call the BBB?". Wonder why they were so paranoid about me possibly having made calls??? Maybe because they knew that adding fees to the advertised price is wrong/illegal in GA??? Well, this long story ends with them practically throwing us out of the dealership, saying that they can not do business with us. Sorry for the lengthy story but I felt it is important that I write in detail to give the whole story. More

Excellent customer service the guys to deliver the vehicle was top notch Shawn Foster who handled the finance was awesome. I would Definitely recommend this dealership vehicle was top notch Shawn Foster who handled the finance was awesome. I would Definitely recommend this dealership More

Great customer service. Heather Harrell in service department is the best. Knowledge, professional, and friendly. We always ask for Heather. If she is unavailable we wait till she returns. Can't say department is the best. Knowledge, professional, and friendly. We always ask for Heather. If she is unavailable we wait till she returns. Can't say enough good things about her. More

Heather was very courteous and helpful. My car was serviced quickly and professionally. I received updates about the status of my car and when I picked it up, they told me what services my car needed serviced quickly and professionally. I received updates about the status of my car and when I picked it up, they told me what services my car needed at the next visit. More

I have purchased two new vehicles from Nissan of Athens and always drive a quality, great looking car off the lot. Sales works hard to make a good deal, and customer service is always top notch. Also, the and always drive a quality, great looking car off the lot. Sales works hard to make a good deal, and customer service is always top notch. Also, the service department can't be beat! More

Heather and Kelly are great representatives of your organization. They are always helpful in the service needs of my Titan. The quality work is done in a timely manner. organization. They are always helpful in the service needs of my Titan. The quality work is done in a timely manner. More

Serge is always our go to guy! He always treats us like priority and doesn't push us into buying anything we don't want! He is the absolute only reason why we continue to do service at Nissan of Athens!! priority and doesn't push us into buying anything we don't want! He is the absolute only reason why we continue to do service at Nissan of Athens!! A++ on customer service and excellence! More