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Nissan of Costa Mesa - Service Center

Costa Mesa, CA

5.0
49 Reviews

49 Reviews of Nissan of Costa Mesa - Service Center

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October 08, 2019

I went down to Orange Coast Nissan without an appointment. My a/c wouldn't turn off. I left it there overnight. Wyatt was a great help and very professional. After inspecting my 2016Rogue Iit nee More

by Joey B.
Recommend Dealer
Yes
Employees Worked With
Wyatt Applebury
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for sharing your experience! We’re glad Wyatt was able to assist you professionally and that we could take care of your 2016 Rogue’s needs. It’s great to hear that everything was handled efficiently and at a fair price. We appreciate your trust in us and look forward to serving you again in the future!

October 02, 2019

Usually friendly service but standard Oil Change price went up 50%. Was $40. Now $60. I understand they need to make money but this is too steep of a hike. More

by PG
Recommend Dealer
Yes
Employees Worked With
Other
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for your feedback! We appreciate your continued trust in our service, and we understand your concerns regarding the price increase. Our goal is to provide high-quality service, and sometimes adjustments in pricing are necessary to reflect rising costs. We’re sorry if this change feels steep, and we’ll take your feedback into account. We hope to continue providing you with excellent service and value in the future.

September 06, 2019

Best customer service you can get Right away very polite and professional. Genuinely cares about the customer. Recommended what I needed and only what I really needed and encouraged me More

by MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for your amazing feedback! We’re so glad to hear that you felt well taken care of and appreciated our transparent and honest approach to your service needs. Your trust and satisfaction mean the world to us, and we’re happy to know that you had a positive experience with both our team and our facilities. We look forward to seeing you again for your next service, and we’ll continue to provide you with the same care and professionalism.

July 26, 2019

Quick and easy. Maya Picazo was very helpful and took care of all my questions/concerns. Greater my daughter with a great smile and got us in and out. Maya is very More

by Ramjc13212629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maya Picazo
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for the wonderful feedback! We’re so glad to hear that Maya provided excellent customer service and made your experience enjoyable. We appreciate your kind words and look forward to welcoming you back for any future needs!

July 03, 2019

Overall Satisfied Incredible service! I felt well taken care of, especially by Jaime as usual! Only reason for lower rating is the price was so far beyond what I typ More

by HonestVoice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jaime
Jul 18, 2019 -

Nissan of Costa Mesa responded

Hello Honest Voice, thank you for taking the time to tell us about your experience. We are happy to hear our service team has provided you with great customer service! I will review our pricing and the processes in providing pricing with our service manager! If we can assist you with anything else please let me know! -Natasha Andres Owner Loyalty Manager 714-444-4220.

May 02, 2019

Muy buen servicio atienden de muy buen modo a uno tienen un excelente costumer service desde la primera vez que fui me gusto y lo recomendaría More

by Fcotellez0213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon
Nov 21, 2024 -

Nissan of Costa Mesa responded

¡Muchas gracias por tu excelente comentario! Nos alegra mucho saber que recibiste un buen servicio y que nuestro equipo te atendió de manera profesional. Apreciamos que nos recomiendes y esperamos seguir ofreciéndote una experiencia tan positiva en tus futuras visitas. ¡Gracias por confiar en nosotros!

January 15, 2019

Great service Department Jamie at the service department is absolutely fantastic. Great customer service and very knowledgeable! First class experience that I would recommend More

by Johnny g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Maisano
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for your kind words! We’re thrilled to hear that Jamie provided you with fantastic service and a first-class experience. We take pride in our team’s knowledge and friendliness, and it’s great to know that it made a difference for you. We appreciate your recommendation and look forward to serving you again!

December 26, 2018

P0lite, efficient and very professional. Friendly, efficient and professional. Wyatt took us immediately, went over the process and recognized the value of my time. Gave me an estimate of cos More

by JAY MARCUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for your kind words! We're glad to hear that Wyatt provided friendly, efficient, and professional service. We truly value your time, and it’s great to know that everything went smoothly with your car service. We look forward to assisting you again in the future!

December 19, 2018

Great sales and service We have purchased 5 Nissans from this dealer. Very friendly and no pressure. After buying see Jamie in service for all your maintenance needs. She More

by Rumblebee3131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie in service
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you so much for your continued trust in us and for sharing your positive experience! We truly appreciate your loyalty over the years and are glad to hear that Jamie has been such a great help with your service needs. We look forward to serving you for many more years to come!

December 11, 2018

Car check Jamie totally took care of me! Even going herself to pick up my finished car & bringing up front for me to take! I do need new brakes but cannot affor More

by Nissangal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you so much for your kind words! We're thrilled to hear that Jamie took such great care of you and that your experience with Nissan has been a positive one overall. We understand that cost can be a factor when it comes to repairs, and we appreciate your trust in us for your service needs. We’re always here to help when you're ready, and we look forward to continuing to serve you with the same confidence and quality service you've come to expect. Thank you for being a valued customer!

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