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Nissan of Downtown L.A.

Los Angeles, CA

4.9
1,064 Reviews

635 W. Washington Blvd,

Los Angeles, CA

90015

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Showing 1,064 reviews

October 05, 2025

I've been dealing with this location for 12 years. I have purchased and received service . They have always been honest, helpful and professional to me. They are some of the most dedicated individual More

by muffsmommy08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The ladies in the finance office are amazing too!!!, Alan Muniz, Gabriel Perez, Fabian Rivera, Helen Villafranca, David Mares, Osvaldo Orozco, Litzy Carranza
Oct 06, 2025 -

Nissan of Downtown L.A. responded

Thank you for your 12 years of loyalty! We are thrilled to hear our team has consistently provided honest, helpful, and professional service. We'll share your kind words with both our service and sales teams. We truly appreciate your business at Nissan of Downtown LA!

October 03, 2025

I like the hospitality environment, and the service I received from David Mara. And also the service on my car, feel very comfortable knowing the work you guy's do on it is excellent. Thank you!! More

by bennettjohnetta9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mares
Oct 06, 2025 -

Nissan of Downtown L.A. responded

We’re grateful for your business and your fantastic feedback about David and our team! We hope to see you again at Nissan of Downtown LA. Safe travels!

October 01, 2025

Excellent service and friendly staff, definitely will be coming back here for my any car services. More

by kenya melendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Oct 01, 2025 -

Nissan of Downtown L.A. responded

It was our pleasure to assist you, Kenya! Thanks for sharing your wonderful experience. Until next time, safe travels!

September 25, 2025

Courteous and professional staff that answered all of my questions. Wasn’t expecting my car back until the end of the day and it was ready before lunch. More

by Gifford Irvine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Litzy
Sep 25, 2025 -

Nissan of Downtown L.A. responded

Gifford, thank you for sharing your awesome feedback with our team. It was our pleasure to assist you and get your car done in record time. We appreciate your business and hope to see you again at Nissan of Downtown LA!

September 23, 2025

I was informed everything my car needed. Half of it was done that day and the other half my next oil change. Also, the most critical one that needs to be completed now and why. Unbelievable More

by jasond523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Perez
Sep 23, 2025 -

Nissan of Downtown L.A. responded

We love feedback like this! Thank you for choosing Nissan of Downtown LA and for sharing your experience with our team. Give us a call if you need anything else!

September 23, 2025

I had an amazing experience at this Nissan dealership! Helen was incredibly helpful, knowledgeable, and kind. She went above and beyond to make sure I understood everything about the service I was getting More

by michelleplascencia20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca, Javier Valencia
Sep 24, 2025 -

Nissan of Downtown L.A. responded

Michelle, thank you for the awesome review of Helen, Javier, and our team! We appreciate your business, and we look forward to serving you again at Nissan of Downtown LA!

September 19, 2025

Great customer service. Last week was my first time arriving without an appointment and they still were able to get me in with no issues and no problems. Great service than More

by Ladonyiatalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Muniz, Fabian Rivera, Helen Villafranca, David Mares, Sandy Cordero
Sep 22, 2025 -

Nissan of Downtown L.A. responded

We are glad we could assist you quickly and efficiently here at Nissan of Downtown LA. Thank you for your business and for your review. We hope to see you again down the road!

September 15, 2025

I’ve used Downtown Nissan of L. A for over 10 years. The atmosphere in the facility is just awesome! I traded in one car and bought another here. The service is awesome! The servic More

by sweetfinelady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Orozco
Sep 15, 2025 -

Nissan of Downtown L.A. responded

We're honored to have your loyal support for over a decade! Thank you for choosing Nissan of Downtown LA and for sharing your experience. We look forward to serving you again in the future. Safe travels!

September 14, 2025

Took my car for maintenance, had excellent customer service, highly recommend Sandy, she is professional, friendly, explained everything clearly, More

by chiogc1138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cordero
Sep 15, 2025 -

Nissan of Downtown L.A. responded

We are elated to get your excellent feedback. Thank you for choosing Nissan of Downtown LA and highlighting the professional service from Sandy. We hope to see you again down the road!

September 13, 2025

employees are very kind efficient and make sure they explain everything thoroughly to you regarding your car care More

by joycemckinney40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Rivera
Sep 15, 2025 -

Nissan of Downtown L.A. responded

We're delighted to hear that our team provided clear and efficient service! Thank you for choosing Nissan of Downtown LA. Safe travels!

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