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Nissan of Downtown L.A.

Los Angeles, CA

Overview
Reviews
4.9
1,050 Reviews
Call Dealership (213) 477-7361

635 W. Washington Blvd,

Los Angeles, CA

90015

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Showing 1,050 reviews

August 27, 2025

Customer service was excellent didn’t take too long to fix my car thank you guys More

by fer24lop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Rivera
Report | Print
Aug 27, 2025 -

Nissan of Downtown L.A. responded

The team at Nissan of Downtown LA works hard to get you back on the road in no time. Thanks for trusting us with your service needs!

August 24, 2025

GABRIEL is the best is the only reason I love going there . Because he makes my experience amazing . The way he cares for his costumers is outstanding. More

by Gizelle Santana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Perez
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Aug 25, 2025 -

Nissan of Downtown L.A. responded

Gizelle, hearing how Gabriel makes your experience so amazing at Nissan of Downtown LA is the best feedback we could get! Thank you so much for your business and support. We'll see you next time!

August 23, 2025

Great costumer service. They treat you like famlily and will help on anything questions you have. Great dealership experience. More

by Cris_dlopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen, villafranca. She’s the best at her job and a great person to help you., Helen Villafranca
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Aug 25, 2025 -

Nissan of Downtown L.A. responded

Hi Cris! Hearing that you felt like family is the best feedback we could receive! Thank you for choosing Nissan of Downtown LA and for sharing your experience. Safe travels ahead!

August 18, 2025

I was able to schedule service on short notice and had my car back within 3 hours More

by Kyle Sauter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Report | Print
Aug 18, 2025 -

Nissan of Downtown L.A. responded

Kyle, thank you for your 5-star review. Our Nissan of Downtown LA team will be happy to hear that you were able to receive high quality service on short notice. We understand that situations arise suddenly, and we do our best to ensure customers feel they can rely on us to provide the necessary services. We hope to continue working with you in the future and wish you safe travels ahead!

August 15, 2025

Very good attention. Considered they answered all my doubts; I definitely recommend it to other people. Thank you very much 🙏 More

by mara.sequeira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cordero
Report | Print
Aug 18, 2025 -

Nissan of Downtown L.A. responded

Thank you for your 5-star review, Mara! Our Nissan of Downtown LA team will be happy to hear that you received attentive service that met all of your needs. One of our priorities is to ensure all of our customers are guided through the service process, as it can be intimidating. We hope to continue working with you in the future and wish you safe travels ahead!

August 12, 2025

I bring my car to this dealer all the time for service, the convenience of being able to drop off my car and coming back for it after work is what keeps me coming back. The advisors and staff receiving my More

by vmonroy78
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mares
Report | Print
Aug 13, 2025 -

Nissan of Downtown L.A. responded

We love seeing familiar faces here at Nissan of Downtown LA. Thank you very much for continuing to trust us with your car care needs. It means a lot to our team being complimented for their efforts, and we all look forward to your next return.

August 12, 2025

i had a great experience at nissan of downtown la - my wait time was not bad and everyone was extremely friendly! More

by officialglunce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Rivera
Report | Print
Aug 13, 2025 -

Nissan of Downtown L.A. responded

It was our pleasure to provide you a welcoming visit and timely service here at Nissan of Downtown LA. Thank you very much for the lovely feedback and trust in the team with your vehicle service needs. Safe travels and we'll see you again next time.

August 08, 2025

My experience with DTLA has been the best, from the first day I came in More

by drebabydrummer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Sobczak, Osvaldo Orozco
Report | Print
Aug 08, 2025 -

Nissan of Downtown L.A. responded

Reviews like this make our day! Thanks from the Nissan of Downtown LA team.

July 29, 2025

Helen is very patient and professional. She helps me find the tire I need and always update me on time More

by Nancy Tang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Report | Print
Jul 30, 2025 -

Nissan of Downtown L.A. responded

Nancy, thank you for sharing your awesome feedback about Helen! We appreciate your business and hope to see you again at Nissan of Downtown LA.

July 28, 2025

David is doing a great job. definitely im coming back to this dealership on my next service More

by mrlnplatero7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mares
Report | Print
Jul 29, 2025 -

Nissan of Downtown L.A. responded

He'll be pleased to read this! Thanks for choosing Nissan of Downtown LA, and we can't wait to serve you again!

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