Nissan of Macomb

I got all my questions answered and was dealt with in a very friendly and professional manner. very friendly and professional manner. More

1 Star – Very Disappointing Experience After the Sale I bought a car from a Nissan dealer and worked with a sales representative named Noah (N-O-A-H). At first, everything seemed great. The agreement was bought a car from a Nissan dealer and worked with a sales representative named Noah (N-O-A-H). At first, everything seemed great. The agreement was clear, the process went smoothly, I inspected the car, and I was very satisfied when I picked it up. I was even told clearly that I had 30 days to come back if I found any issues, and that they would take care of it. However, after driving the car for just a couple of days, I noticed a serious issue: the engine mount needs to be replaced. The engine shakes noticeably while driving, while stopped, and even when the car is idling. This is not a minor issue and clearly existed before the sale. I went back to the dealership within a few days, well inside the 30-day period they mentioned. I had an appointment with Noah, but instead of helping, I was redirected to the service manager. The service manager told me this issue is “normal” for this model and said they could replace the engine mount — but only if I paid for it myself. That was not what I was told at the time of purchase. When I reminded them that I was explicitly told to come back within 30 days if anything was wrong, the response completely changed. Suddenly, I was told “it doesn’t work like that”, and Noah himself said it was too late and that they were not going to do anything about it. To make things worse, they wanted me to pay around $2,500 for a warranty when I bought the car. I declined because that warranty only covered the engine and transmission, and at the time there were no issues with either. Now, when a related mechanical issue appears (engine mount causing shaking), they refuse to help and expect me to pay thousands out of pocket. This feels extremely misleading and dishonest. They were friendly until the deal was done — after that, no accountability, no integrity, and no respect for what they promised. I did not expect this kind of treatment from a Nissan dealership. Be very careful, and get everything in writing, because verbal promises mean nothing here. More

I hate dealing with dealerships, Noah at Nissan of Macomb made it so simple and worked to get me exactly what I wanted. Will definitely send my future business here without a doubt. made it so simple and worked to get me exactly what I wanted. Will definitely send my future business here without a doubt. More

The Macomb Nissan Dealership has always been wonderful to me and my family. I love my Nissan Kicks. The service department is amazing! They are always very friendly and helpful. me and my family. I love my Nissan Kicks. The service department is amazing! They are always very friendly and helpful. More

Corey and Noah gave me the best experience ever. This was painless and I drove home with a NEW Nissan Kicks. This was a A+++++++ Experience but it was a platinum experience,. This was painless and I drove home with a NEW Nissan Kicks. This was a A+++++++ Experience but it was a platinum experience,. More

Was not pushy and helped get paperwork done prior to sale to limit time required during the sale. to limit time required during the sale. More

Very attentive the whole experience was good. ...no major problems. Very very good tops.and helpful. ...no major problems. Very very good tops.and helpful. More

Whole new generation of sales person smarter , faster, more efficient. This person will help you Into your new vehicle with Ease She just wants to sell you a vehicle that Fits you and make you happy ver more efficient. This person will help you Into your new vehicle with Ease She just wants to sell you a vehicle that Fits you and make you happy very pleased with the way she handled our New car purchase Z thank you. More

As always, Rita was awesome and knows her stuff. I think she loves showing off the technology of the vehicles and all the features of them. Cory went above and beyond to drive over 200 miles to get I think she loves showing off the technology of the vehicles and all the features of them. Cory went above and beyond to drive over 200 miles to get the vehicle I was looking for. Great team at Nissan of Macomb! More