Nissan of Melbourne

This is the WORST dealership EVER. I took my 2017 Murano in for service they said I needed a new transmission and other things to the tune of $14,000. Although I had car shield (which I took my 2017 Murano in for service they said I needed a new transmission and other things to the tune of $14,000. Although I had car shield (which I found out later would have paid for these repairs) they told me that car shield only pays about 55%. I test drove a 2025 Murano which was nice it had all the bells and whistles, however, once I drove away, the bells and whistles no longer worked. I bought this car in April and to date July still not have gotten any satisfaction as to my garage door opener and other benefits this car is supposed to afford me. My salesman Raleigh is a really slick character. He never calls me back when I call. He failed to show up at my home twice without calling me to tell me he wasn’t coming and to date have left another message with him waiting for his return call. We negotiated after several hours at the dealership a price but by the time I got done with finance my car payments were up $100. My friend who went with me also wound up buying a car trading in a new one for this one and slick Raleigh who explained he could do an even trade and lower his card payments lied lied lied. When we got done with finance, his payments went up $100. The biggest mistake we both made was not getting up and leaving and I regret that every single day. I sincerely pray every day that I can let go of this bad experience because I feel like it’s eating my insides. Since I cannot access the garage door opener from the car, Raleigh said he had to purchase me a new Homelink mirror. I said I will not pay for it. He said he would talk to his manager and he’s never gotten back to me but Donald in service told me that the mirror is $750 parts and service and that will not pay for it. Still waiting for a call from Raleigh to tell me that information I get malfunction see owners manual on my dashboard took it back. They said there’s nothing wrong. I keep getting it and now I figured it out that it’s telling me that my Sideview mirrors are not working to indicate that there is something next to my car And not to pass lanes. I know I’m kind of rambling, but I am just so upset with this whole experience. I had a beautiful car that was all paid for just needed a little work work done and now I wound up with car payment up the Wazzu. and a card that does not work properly. Again, I cannot express strong enough never ever ever deal with this dealership and especially with a salesman named Raleigh. I forgot to mention I contacted corporate. I’m waiting for them to get back to me as to how they could give me some satisfaction regarding this poor experience. More

PSA! Do not get roped in by the pricing on the internet. Went to look at the 2014 Chevy Equinox for $7,988. Showed up, test drove, found problems, but s Do not get roped in by the pricing on the internet. Went to look at the 2014 Chevy Equinox for $7,988. Showed up, test drove, found problems, but still gave them an offer. They came back with no and then said they wanted $10,000! Internet salesperson Donna said that they went through management change and it was for the better.......yeah, same pony ride, normal with big dealership crooks. Do not take your business here. I wasted my time so you don't have to. You have been warned! And yes this is 6/5/2025, so this is a new review. Good reviews on here are probably written by their staff like Donna. I don't appreciate being taken advantage of. More

Absolutely the worst car buying experience in my life! Stay away from this dealership, go to Mike Erdman. Stay away from this dealership, go to Mike Erdman. More

Avoid this dealership like the plague. So many lies so like little time. Seriously don't go there! So many lies so like little time. Seriously don't go there! More

Buyer BEWARE. Spoke and inquired about a 370Z Base that was on sale for 22.9k, to my surprise received a pricing sheet with a whopping $3,000 fee / markup just f Spoke and inquired about a 370Z Base that was on sale for 22.9k, to my surprise received a pricing sheet with a whopping $3,000 fee / markup just for an inspection? Which most dealers around my area and the region do for free or at a minimum $500. Then to add insult to injury, the vehicle is listed as a NISMO TECH on the sheet but yet on the website and photos clearly show it as a base, there is no NISMO lip / body parts on the car, NISMO matts missing, no NISMO engine cover, I'm not even sure what this dealer is trying to do at this point but be mysterious, shady, and not up-front, salesman was not at all polite, kept rushing me and saying " the car will be SOLD, there is someone coming for it today, if you don't act today" and yet here we are again with the same lies just to pressure me into this terrible deal. Buyer BEWARE. More

Jay is professional, thoughtful and he did an excellent job helping me get my Nissan. job helping me get my Nissan. More

This dealership is horrible. Jonathan santos and Joel are manipulative to the senior community. They take advantage of the elderly with hidden fees and the employees smell like m Jonathan santos and Joel are manipulative to the senior community. They take advantage of the elderly with hidden fees and the employees smell like marijuana, I will never buy from here and I suggest no one else does either. More

Update! My issue was resolved! Thank you to Mr. Santos! Very helpful and honest person met all my requirements. We traded my PROX for a Pro4x! My wife and I My issue was resolved! Thank you to Mr. Santos! Very helpful and honest person met all my requirements. We traded my PROX for a Pro4x! My wife and I are very happy and excited for our future trips. Thanks to the whole crew that made it happen! If you need a good deal this is the place to go to! More

The dealership will work to the best of their ability to fit your needs always fit your needs always More

Went on website and picked the car I wanted. Inquired on availability and Sharon reached out to me about the vehicle. We confirmed the information on the one I wanted. She told me what the askin Inquired on availability and Sharon reached out to me about the vehicle. We confirmed the information on the one I wanted. She told me what the asking price is. I agreed to the price. Told her I was financing through Capital One and gave her that reference information. Told her I would be putting $1,000 down. And that I would be in on Saturday to sign paperwork and pickup the vehicle. She said everything would be ready. Got there first thing Saturday and no paperwork had been started and car was not available. Sharon had done nothing. Never got presented to sales manager. They tried to sell me something else and would TRY to get to the agreed price. What a SCAM! I walked out. More