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Nissan of St. Augustine - Service Center
St. Augustine, FL
237 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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237 Reviews of Nissan of St. Augustine - Service Center
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March 22, 2025
Profesional. Reasonable pricing. Clean. Nice waiting area. Make sure appointment is made for service, could take some time otherwise. Reasonable pricing. Clean. Nice waiting area. Make sure appointment is made for service, could take some time otherwise. More
by biscayne1315
Employees Worked With
March 19, 2025
Poor performance in all areas. Dont go there period! Dont know what they are doing Dont go there period! Dont know what they are doing More
by sportiegirl199253
March 18, 2025
I took my car in today to the service center. They are always prompt and have my car ready when promised. I had my first oil change on my vehicle purchased last summer. I have always been very They are always prompt and have my car ready when promised. I had my first oil change on my vehicle purchased last summer. I have always been very satisfied with the service that I get at this Nissan dealership. The Service Department manager is excellent and I would recommend anyone to visit there and use their services. More
by Blessed
March 15, 2025
A great place for service of my 2019 Sentra. I have it serviced regularly. Nick is good to me as all who work there are great! I would go no where else. Delwyn Frederick Lufkin I have it serviced regularly. Nick is good to me as all who work there are great! I would go no where else. Delwyn Frederick Lufkin More
by Delwyn Lufkin
Employees Worked With
Nick Saunders always there for me.
June 13, 2023
This is the second time I’ve had to bring my car in for major service since purchasing there! The first time they tried to tell me I needed to replace whole A/C system for $4000!! Brought to my mechanic an major service since purchasing there! The first time they tried to tell me I needed to replace whole A/C system for $4000!! Brought to my mechanic and he blew out lines, fixed the problem for a fraction of their estimated cost!!! Back again with inflow and sensor issues. They did not fix the initial problem, stalled out on highway- THREE tows and $260 in the whole to bring BACK and I’m being quoted over $1000 dollars for something that should be covered under warranty and my battery all of a sudden doesn’t work!!!! Service center agents are condescending and apathetic. I feel they think I have no idea about cars and are trying to railroad me!!! Customer service in general is below satisfactory!!! I had to come back to the dealership because my service was done incorrectly on more than one occasion! There was no apology or sense of urgency to fix anything just a ridiculous quote! The issue on my vehicle is still not fully resolved after 2 visits and they don’t care if they fix it or I take it somewhere else! I’ve been with this dealership for 20+ years, however under this new management it has gone downhill! I will NEVER purchase another vehicle from Nissan of Saint Augustine again 😤 More
by jaciracano
Employees Worked With
Nick
December 15, 2022
I read a lot of your reviews and found most were good, but I am like those people that get charged for poor work that has to be done a second time, not to mention it took a week the first visit and the ca but I am like those people that get charged for poor work that has to be done a second time, not to mention it took a week the first visit and the car is back in a week later. I’m calling Mr Barnes tomorrow to get to the bottom of this. More
by Wendelldavis2017
Employees Worked With
Ryan Neville
March 27, 2021
Speedy but poor service. Service center agents are cavalier and apathetic. Customer service is well below subpar. I had to come back to the dealership because my service was done incorrectly. There wa cavalier and apathetic. Customer service is well below subpar. I had to come back to the dealership because my service was done incorrectly. There was no apology or sense of urgency to fix anything. The issue on my vehicle is still not fully resolved after 2 visits, but since they don’t care about it being fixed I won’t be returning. More
by b.m.evans019
Employees Worked With
Marvin Dames, Ryan Neville
