Nissan of Staten Island - Service Center

Service department is a scam. Had $3000 worth of work done and had car returned with broken front seat Never even got to drive the car away. Manager offers 15% to repair the seat stating was a known iss done and had car returned with broken front seat Never even got to drive the car away. Manager offers 15% to repair the seat stating was a known issue with the car. Had the car for 2 days and didnt notify me of broken seat during that time. If they had notified me of the issue ahead of time things could be different. However to just shrug your shoulders and say not my fault is unacceptable.Took no accountability for his shop and showed no customer service ability in trying to find a reasonable solution to a problem caused in the shop. Nissan will never get another dime from me again. More

Excellent service quick and easy process. The staff was very knowledgeable and courteous. They made my repair experience a very easy process. I would definitely use them again very knowledgeable and courteous. They made my repair experience a very easy process. I would definitely use them again More

Robert was friendly and great to work with.He handled my Robert was friendly and great to work with. He handled my car intake very well and professionally. He asked me if I want to wait for the service to b Robert was friendly and great to work with. He handled my car intake very well and professionally. He asked me if I want to wait for the service to be done on my car or If he should call me when done. More

NISSAN ENSURES THAT A COMPLETE CHECK IS DONE ON YOUR VEHICLE AND THIS PREVENTS YOU FROM MAKING UNNECESSARY VISITS.They ensure you get the best deal VEHICLE AND THIS PREVENTS YOU FROM MAKING UNNECESSARY VISITS.They ensure you get the best deal More

I took my Rogue Sport for NYS Inspection and oil change. Robert was so professional, personable and friendly. Everyone wore face masks too. Great service! Robert was so professional, personable and friendly. Everyone wore face masks too. Great service! More

Friendly employees they know how to take care of their costumers! Definitely recommend my friends that own nissan to bring their car there for services. costumers! Definitely recommend my friends that own nissan to bring their car there for services. More

Prices are too high and no wiggle room for negotiation. Service took too long (over a day) for a standard fix. Would not recommend their service. Service took too long (over a day) for a standard fix. Would not recommend their service. More

From sales to service staff is the best . Obliging, explain every detail and very eager to please. I am always treated like I am a family member . I recommend Staten Island Nissan to everyone searching explain every detail and very eager to please. I am always treated like I am a family member . I recommend Staten Island Nissan to everyone searching for a new or used car More

Quick and safe service, staff where very helpful in getting my vehicle checked out and back to me. Happy with Staten Island Nissan service center. getting my vehicle checked out and back to me. Happy with Staten Island Nissan service center. More

The work performed was fast and just what I needed to be done. I recommend this service department over other dealers. Definitely coming back again. done. I recommend this service department over other dealers. Definitely coming back again. More