Nissan of Staten Island - Service Center

Service on my Murano For years I stayed away from this dealership, which is the closest Nissan dealer to my home. Their bad reputation proceeded them. I purchased my car i For years I stayed away from this dealership, which is the closest Nissan dealer to my home. Their bad reputation proceeded them. I purchased my car in New Jersey because of that reason. I'm glad that there is new ownership and management. I had my first experience with their service dept and it was a good one. I was treated like a customer should be treated. I was told what had to be done and the cost in advance. There were no surprises. The work was done on time and everything so far looks good. I was given a new loaner while the work was being performed. The only negative I have is the service area environment. The waiting room area is small, noisy and not very comfortable. This is a holdover from the previous owners and hopefully the new owners will do something about this. I may be a little spoiled because I also own a BMW and an Audi and their service areas are much different. However the service staff was pleasant, efficient and eager to please. Please stay that way and thrive! More