Nissan of Van Nuys

My Altima car sevice at Nissan of Van Nuys I am very happy with the excellent service that was handled very professionally and done right in a timely manner, friendly and courteous. Great jo I am very happy with the excellent service that was handled very professionally and done right in a timely manner, friendly and courteous. Great job, I would recommend Nissan of Van Nuys to my friends. More

well done Fast and good service. Well explained what to do next on your next maintenance service. Take good care of my car as their personal car. Sending coupon Fast and good service. Well explained what to do next on your next maintenance service. Take good care of my car as their personal car. Sending coupons for your next visit and lots of option. More

Servicing and change of oil I was well taken care of at my appointment. My car was ready and washed in good time as promised. I'll be back.. Thank You I was well taken care of at my appointment. My car was ready and washed in good time as promised. I'll be back.. Thank You More

Where. is the concern for the customer? Had my nissan 350z roadster serviced for oil change. And coolant changed. The tech left coolant and oil all over the front of my car. Plus under the h Had my nissan 350z roadster serviced for oil change. And coolant changed. The tech left coolant and oil all over the front of my car. Plus under the hood was a complete mess with coolant and oil splashed all over the engine. I will be waiting for a explanation. Don't know if I will be going back. Made complaint to service mgr. So far no. Response back. Andre a. Waters. More

Service Great job. Fast and done right. Everything was explained in terms i could understand and i will use their store always. Price was fair. Im happy. Great job. Fast and done right. Everything was explained in terms i could understand and i will use their store always. Price was fair. Im happy. More

Recall notice and 15,000 mile service No complaints. Everything was handled professionally and in a timely manner. All the people I dealt with were friendly and courteous and I will sche No complaints. Everything was handled professionally and in a timely manner. All the people I dealt with were friendly and courteous and I will schedule future maintenance there. More

dont go there!!! I had a nissan Rouge for 3 years my lease ended and I wanted to get a new nissan. I went to the dealership and I got the worst costumer service experi I had a nissan Rouge for 3 years my lease ended and I wanted to get a new nissan. I went to the dealership and I got the worst costumer service experience that I had in my life!!! The manager was rude they advertised a few promotion deals and didn't respect none of them. If u considering getting a nissan don't go there!!!!! More

Customer service is nonexistent 8-14 I took my Sentra in because of "Service Engine Soon" light. After 5 day's of leaving messages and not receiving call backs I picked the car up ($ 8-14 I took my Sentra in because of "Service Engine Soon" light. After 5 day's of leaving messages and not receiving call backs I picked the car up ($381). 10/14 (7 am on Mon), took the car in because of "Service Engine Soon" light. I was called Mon. afternoon with an estimate of $1008. No update received Tue. I called Wed. and left a message to please call me re the status. My call was not returned. I called Thu. and after being on hold for 4 min then being cut off, I was told the car would possibly be ready later in the day and I would be called. I bought the car from "Miller Nissan" and never took it anywhere else for service, which was excellent. I will not use this Dealership for service ever again. More

Overflowing Superb Excellent Customer Service Amazing.. Nissan of Van Nuys, gave us an Overflowing Excellent Service to our purchase of 2011 BMW 3 series - Salesman Augusto Montemayor came to the Amazing.. Nissan of Van Nuys, gave us an Overflowing Excellent Service to our purchase of 2011 BMW 3 series - Salesman Augusto Montemayor came to the dealership during his day off which is so great & we appreciated so much his extra effort and adjustment w/ our busy schedule - aside from that, we have some credit issues, but the very Helpful GM Mr. Juan Torres and Desk Manager Mr. George Aguilas work an extra further effort to make us a deal and drive the very nice pre-owned bmw that same day... then finally we had a deal...!!!! We are very happy and thankful to your SUPERB customer service. Congratulations to the New Management Team of Nissan of Van Nuys, You have now a perfect team that is capable of consistent helping hands and making all your car buyers happy and satisfied with their needs. I wish you all the best and all the success for many more years to come in automotive business. You are a Great Car Dealership Nissan of Van Nuys.. Mr. Juan Torres you are very good man, we thank you so much and God Bless.. Mr. & Mrs. Aler? More

No title? I purchased a used RAV4 from NIssan of Van Nuys in July and drove it out of state to give to my daughter. It is now October (tomorrow), and I have yet I purchased a used RAV4 from NIssan of Van Nuys in July and drove it out of state to give to my daughter. It is now October (tomorrow), and I have yet to receive a title. It has been ten weeks since the date of purchase. My daughter's temporary registration has expired. The DMV in her state tried to talk to the title clerk at this dealership. There was no response. I went in with paperwork from the out of state DMV to get it signed by the dealership. If they will fax it back to that state, my kid can have temporary registration. They took the paperwork and told me the title clerk would be back in an hour or two. Two hours? That puts it at 4:20, and I was told the previous day that they business offices at Van Nuys Nissan close at 4:30. Needless to say, I am disgusted, angered, and mad at the passing the buck on responsibility for this predicament. I will NEVER, EVER recommend this dealership as a place to purchase a car. More