Norm Reeves Honda Superstore West Covina

CRV purchase My salesman Sami made the purchase of my new Honda CR-V very ez and was very straight-up with my deal. He was knowledgeable, respectful and most im My salesman Sami made the purchase of my new Honda CR-V very ez and was very straight-up with my deal. He was knowledgeable, respectful and most important listened to my needs. Truly a great car buying experience! More

Great customer service First of all it’s great that you can text to arrange your service appointment. Second of all I’ve been to several dealerships that overbook their serv First of all it’s great that you can text to arrange your service appointment. Second of all I’ve been to several dealerships that overbook their services appointments forcing me to wait over 30 minutes just to be checked in. But not here at norm reeves West Covina Joshua Martinez checked me in within just a few minutes of my arrival and thoroughly explained everything. I was kept up to date on the status of my car and was ready as promised More

Bought two cars and had a easy and enjoyable experience. Sales person was friendly, knowledgeable, courteous and very professional. Thanks for making this a terrific day.... Sales person was friendly, knowledgeable, courteous and very professional. Thanks for making this a terrific day.... More

Change of battery Waited enough time for the change of battery,people are polite ,and my daughter and I were satisfied on the service,also my freind in Cerritos branch Waited enough time for the change of battery,people are polite ,and my daughter and I were satisfied on the service,also my freind in Cerritos branch offered to use his employee number for the discount of the service More

I went to this dealership because it closer to home. They have excellent services there because employees are well trained and friendly. Dealership are cleaned and organized. They awarded for President c They have excellent services there because employees are well trained and friendly. Dealership are cleaned and organized. They awarded for President certified for their sales. More

wonderful job in Norm Reeves Honda At beginning they gave me a sales person Manuel Alonzo telling me about the technology of Civic and Accord.I was not buying(leasing ) at that time imm At beginning they gave me a sales person Manuel Alonzo telling me about the technology of Civic and Accord.I was not buying(leasing ) at that time immediately.So I came home think about it around one week. Finally I Decided leasing an Accord LX.Jason Fang and Jhon Salama helped me find out how to get the best prices and interest.That’s awesome!They doing very fast .Totally spent my two hours only.I got a new car.So Excited More

Best new car buying experience Arrived at the dealer on Monday 10/14/19 after arranging to meet with Robert Sanchez. He was very professional and knowledgeable with the vehicle we w Arrived at the dealer on Monday 10/14/19 after arranging to meet with Robert Sanchez. He was very professional and knowledgeable with the vehicle we were looking to purchase. I never felt any pressure as I had already been communicating with him over email and knew exactly what to expect when I arrived. It was a very pleasant experience and he never pressured us into buying. Overall experience with Norm Reeves West Covina was exceptional and will be returning for future purchases. More

Outstanding I was assisted when I needed it most. They were very accommodating! Joshua was friendly and professional. They took me in without an appointment. Hi I was assisted when I needed it most. They were very accommodating! Joshua was friendly and professional. They took me in without an appointment. Highly recommended.. More

good experience however Better than last time, John Gomez very amicable yet a little phony. The issue is always the difference between the arrived upon monthly lease payment Better than last time, John Gomez very amicable yet a little phony. The issue is always the difference between the arrived upon monthly lease payment with sales (Gomez) always a down payment involved near the end which inches up the monthly. Then, the ultimate price (more money) increase when you go in the quiet room with the cool-eyed foreign bouncer who speaks in parsel tongue about the security system (Karr) you are told they will “deactivate” the security system unless you pay more. The alarm doesn’t work unless you activate this system... So be ready for that. I will most likely look at a more honest outfit next time like Carmax or ? I was there from 10am- 2:30pm. More

Regular car maintenance Everybody is polite and courteous helpful every time I come for service and will definitely recommend this dealership. waiting room is well ventilated Everybody is polite and courteous helpful every time I come for service and will definitely recommend this dealership. waiting room is well ventilated and has refreshments to offer. Thank you. More