Freeman Hyundai - Service Center

Technicians did an outstanding job. They were really great. The customer service even at the parts department was really great. They were really great. The customer service even at the parts department was really great. More

Jesse Garcia is very professional and accommodating. He made me feel like the only customer on the day I was there. Thank you, Jesse! He made me feel like the only customer on the day I was there. Thank you, Jesse! More

Sully was amazing. He was up front about the car, and got the job completed in a week's time. Great personal service as well. Thanks! He was up front about the car, and got the job completed in a week's time. Great personal service as well. Thanks! More

The service department always very helpful. Everyone is kind, knowledgeble and helping eachother. I am always be glad to go there to get my cars. Everyone is kind, knowledgeble and helping eachother. I am always be glad to go there to get my cars. More

I was very pleased with my service although I did have to wait outside out front and no one came out for a while so I went in to find someone and I was glad to find Sully. He was very nice and very helpful. wait outside out front and no one came out for a while so I went in to find someone and I was glad to find Sully. He was very nice and very helpful. More

All was great. Just one suggestion - if someone is going to be out while the car is in service then please alert your customers. Sully was not in work one day and I Just one suggestion - if someone is going to be out while the car is in service then please alert your customers. Sully was not in work one day and I couldn't get status. More

It was easy to set up the appointment Customer service was excellent Very friendly people working with me It didn’t take long for the work to get done I sat in the very comfortable lounge area. was excellent Very friendly people working with me It didn’t take long for the work to get done I sat in the very comfortable lounge area. More

Great dealership with outstanding service department ! Service team is caring with wonderful follow up. Shout out to Sully Sullivan for his tremendous service oriented follow up and assistance. Thanks Service team is caring with wonderful follow up. Shout out to Sully Sullivan for his tremendous service oriented follow up and assistance. Thanks Ken Demarest for the concern and quick response to my inquiries. Your team approach makes this a 5 star reason to go to Norm Reeves Hyundai. This my second Hyundai and couldn’t be happier! More

Had to replace dead battery and worn wiper blades Ken was very responsive and informative very responsive and informative More

I was received timely for my 7 AM service appointment. They checked me in and my car. My wait for an oil change, general inspection, and coolant change, including hybrid inverter coolant was completed wit They checked me in and my car. My wait for an oil change, general inspection, and coolant change, including hybrid inverter coolant was completed within the three hour timeframe. I was kept informed by the Hyundai app regarding the whole process. I did have difficulty paying through the app once I was notified. But I went to the service advisor who cheerfully helped me with my paperwork and paying my bill. The customer waiting lounge is adequate with free coffee, tea, and snacks.. The guest bathroom for men is kept clean. I appreciate the fact that although the inspection report showed that I needed a new air filter and cabin filter, the dealer did not ask nor pressure me to buy those extra cost items. More