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Norm Reeves Mazda
Irving, TX
1,054 Reviews
Here at Norm Reeves Mazda, we want to provide you with the car-buying experience that you deserve. From finding the ride you want to help you through the financing process or services that you need, our team is dedicated to you from start to finish.
We invite you to learn more about us at our dealership and to see what we are doing to help drivers near Irving, Dallas, and Grand Prairie, TX. Continue reading below to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,054 reviews
May 10, 2025
Fantastic Fantastic fantastic fantastic. Fantastic fantastic fantastic. Fantastic fantastic fantastic. Fantastic fantastic fantastic. Fantastic fantastic lol Fantastic fantastic fantastic. Fantastic fantastic fantastic. Fantastic fantastic fantastic. Fantastic fantastic lol More
by margaritawithsalt
May 10, 2025
Great service and so quick! Salvador was awesome and took care of everything I needed and more. Salvador was awesome and took care of everything I needed and more. More
by michaelarparra
Verified CustomerEmployees Worked With
May 09, 2025
Angela takes exceptionally good care of me every time I come to have my car serviced! As service manager, Teri is always available if there are additional questions or support. They make an exceptional tea come to have my car serviced! As service manager, Teri is always available if there are additional questions or support. They make an exceptional team in making sure my car runs smoothly and I am happy! More
by Mazda2004
May 08, 2025
Lindsey was excellent and took care of my service fast and had was very nice 👍 and had was very nice 👍 More
by beth.landrum
Employees Worked With
May 06, 2025
I brought my Mazda CX5 in for routine maintenance. Angela and Tim were both very helpful and friendly throughout the entire process. Angela and Tim were both very helpful and friendly throughout the entire process. More
by martinbehel
May 04, 2025
I had a great experience with the car maintenance service. The staff was very professional and attentive during the entire process. They clearly explained all the maintenance items and made sure I un service. The staff was very professional and attentive during the entire process. They clearly explained all the maintenance items and made sure I understood what was being done. The service attitude was excellent, and they took my requests seriously, including carefully completing the car wash as I asked. Overall, I’m very satisfied and appreciate their dedication to quality service. More
by Wei
Employees Worked With
April 28, 2025
It was very pleasant experience. Lobby with good facilities. Reasonable waiting time. Clear communication from the staff. Lobby with good facilities. Reasonable waiting time. Clear communication from the staff. More
by mahesh_d33
April 27, 2025
After writing an honest review of my experience with the dealership, I was asked to call the GM, and then the Sales Manager who asked me to bring my vehicle in to look at. I did as requested and was told t dealership, I was asked to call the GM, and then the Sales Manager who asked me to bring my vehicle in to look at. I did as requested and was told the same thing as before the car was sold as is or I could spent 1k to repair a sunroof screen, that did not work when I purchased the vehicle on 3/18. The SM did not speak with me, someone else did. They did not offer me gas or anything after having me waste my time and resources. Definitely Disappointed in DeSoto. More
by TRACI.SANDERS
