Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

North Bay GMC Cadillac

Great Neck, NY

Overview
Employees
Reviews
Vehicles
4.2
548 Reviews
Welcome to North Bay's DealerRater page. We are happy to service the diverse population of NEW YORK CITY and LONG ISLAND. NORTH BAY features new and pre-owned inventory of CADILLAC, BUICK, and GMC vehicles as well as service. Our sales professionals are knowledgeable, respectful, and will always try to give you the best deals. That's why we have received GM's prestigious MASTER DEALER AWARD 11 times - a testament to the quality and standard set forth by General Motors and upheld by our dealership. If you have any questions, contact us at 516-466-6200, or at our website www.northbaycadillacbuickgmc.com. THANK YOU for shopping with us!
Contact Dealership

720 Northern Boulevard

Great Neck, NY

11021

Directions

By Type

Showing 548 reviews

October 01, 2025

The Service center was great. People are friendly and communicate well. My car was repaired and returned timely. More

by SJF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sofia
Report | Print
Oct 01, 2025 -

North Bay GMC Cadillac responded

Thank you for your review! I'm glad to hear that you had a great experience at North Bay Cadillac Buick GMC's service center. Our team takes pride in providing friendly and effective communication while ensuring timely repairs. We look forward to assisting you again in the future! Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

September 25, 2025

Always friendly, detailed and pleasure to work with. Explain all services needed and upcoming. I usually wait for my vehicles service who’s is the standard oil change tire rotation etc. comfortable loun More

by CHRYSTENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2025 -

North Bay GMC Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing North Bay GMC Cadillac. We look forward to having you as one of our valued customers for many more years to come!

September 22, 2025

The leasing process went smoothly and efficiently. . The only issue I had was the extremely long delay in getting a trailer hitch installed…. 3 months … but this was I was told due to a parts shorta More

by Ag
Recommend Dealer
Yes
Employees Worked With
David Hain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2025 -

North Bay GMC Cadillac responded

Thank you for your feedback! I am pleased to hear the leasing process was pleasant and smooth for you! I do apologize about the delay in getting your issue addressed, there is an occasional delay on retrieving parts . If you would like to further discus your experience or for any other service needs please feel free to reach out to me! Victoria Valette Customer Experience Manager North Bay Cadillac GMC

Sep 22, 2025 -

North Bay GMC Cadillac responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

September 22, 2025

Will Robertson and his team are always a pleasure to deal with. They are very pleasant, helpful and customer oriented. More

by DLPRIOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Robertson
Report | Print
Sep 23, 2025 -

North Bay GMC Cadillac responded

Thank you so much for your kind words! We’re glad to hear that Will Robertson and his team made your experience such a pleasant one. We truly appreciate your feedback and look forward to serving you again in the future! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at North Bay GMC Cadillac. Victoria Valette Customer Experience Manager North Bay Cadillac GMC

September 22, 2025

Laura did an exceptional job finding the right car for my needs. Truly professional experience for the second time at North Bay Cadillac More

by STEVE@SUPERIORAUTORESTYLINGNY.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Did not deal with the service dept
Report | Print
Sep 22, 2025 -

North Bay GMC Cadillac responded

Thank you for your kind words, Steve! I'm delighted to hear that Laura provided you with an exceptional experience while finding the perfect car for your needs. It's always our goal at North Bay Cadillac Buick GMC to ensure our customers feel valued and satisfied. I appreciate your loyalty, and we look forward to assisting you again in the future! Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

September 21, 2025

Good She made my leasing experience wonderful. Always returned calls, answered all my questions. And made the car switch super easy More

by tmulzac
Recommend Dealer
Yes
Employees Worked With
Rochelle
Report | Print
Sep 22, 2025 -

North Bay GMC Cadillac responded

Thank you for your wonderful review! I'm glad to hear that your leasing experience with us at North Bay Cadillac Buick GMC was so positive. It's great to know that our team was able to assist you with your questions and make the car switch seamless. I truly appreciate your kind words, and we hope to welcome you back for your next visit! Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

September 21, 2025

Very present person to work with answered all my questions and is very knowledgeable I definitely would recommend her to my friends and family More

by tmulzac
Recommend Dealer
Yes
Employees Worked With
Ms. R Fisher
Report | Print
Sep 22, 2025 -

North Bay GMC Cadillac responded

Thank you for your wonderful review! I appreciate your kind words and am so glad you had a positive experience with North Bay Cadillac Buick GMC. It's great to know that our knowledgeable staff was able to assist you effectively. Your recommendation means a lot to us! Looking forward to serving your friends and family in the future! Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

September 21, 2025

Everybody was very nice they took my car on time did the work that had to d More

by Bobres520
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2025 -

North Bay GMC Cadillac responded

Thank you for your review! We’re happy to hear that our team took care of your car on time and made the process a positive experience. We appreciate your trust in us and look forward to helping you again. We sincerely value your business and look forward to your next visit. Victoria Valette Customer Experience Manager North Bay Cadillac GMC

September 21, 2025

Made appointment. Nice accommodations while dropping off and picking up for me. Monday I gave it in Tuesday I got a loaner Wednesday I got it back. More

by Nick & Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2025 -

North Bay GMC Cadillac responded

Thank you, Nick & Tina! We’re glad the process went smoothly and that you were comfortable with the accommodations during drop-off and pick-up. We appreciate your business and look forward to assisting you again in the future. Victoria Valette Customer Experience Manager North Bay Cadillac GMC

September 20, 2025

The facilities are very clean; the staff is very knowledgeable and helpful; the service was good. More

by SHOSHTYSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2025 -

North Bay GMC Cadillac responded

Thank you for sharing your feedback! We’re glad to hear you found our facilities clean, our staff knowledgeable and helpful, and that you had a good experience with our service. We look forward to welcoming you back again. Thank you for choosing North Bay GMC Cadillac. Victoria Valette Customer Experience Manager North Bay Cadillac GMC

1
2
...
55