North Bay GMC Cadillac

Excellent Courteous done in a quick accurate manner They provide extremely nice customer service .place clean you can have a quick snack or coffee and the help is extremely pleasant 5 star service and help. provide extremely nice customer service .place clean you can have a quick snack or coffee and the help is extremely pleasant 5 star service and help. More

All the technicians are knowledgeable and answer all my questions and concerns . The girls at the phones and the front desk are pleasant and polite as well questions and concerns . The girls at the phones and the front desk are pleasant and polite as well More

I appreciate the service and attention given by the team. From the moment I arrived and the garage door opened, I was greeted and felt respected. The manager explained everything and told me how long t team. From the moment I arrived and the garage door opened, I was greeted and felt respected. The manager explained everything and told me how long the process should take.. More

Very accommodating and prompt with fixing car and communicating issues. Flexible with options and willing to accommodate communicating issues. Flexible with options and willing to accommodate More

Excellent service as usual. Woman that took care of me was excellent wee well trained. Miss Barry but glad to hear he retired Woman that took care of me was excellent wee well trained. Miss Barry but glad to hear he retired More

They treated me very well however, I do have one complaint. I was waiting almost 7 weeks for a rim for my 2023 Escalade. Although I don't blame the dealership, the followup on my numerous calls coul complaint. I was waiting almost 7 weeks for a rim for my 2023 Escalade. Although I don't blame the dealership, the followup on my numerous calls could have been handled better. Once the cause of the wait was resolved the rim was ordered and recieved in 5 days. I feel that the issue could have been resolved quicker if some deeper research was done. Then once I received my vehicle back the rear upholstery was dirty from the old rim and tire that I returned to the dealer. I placed a heavy duty garbage bag between the tire and carpet to prevent this. The tire should have just slid out on the bag! Now I have to shampoo the rear cargo area! No big deal but still! I keep my vehicle clean! Maintenance technicians should not only maintain a customer's vehicle but also keep it clean! This is why I can only give 4 stars otherwise I would have given all the stars. Thank you for hearing me out. More

The service was amazing, everyone was courteous and very helpful. The service advisor stayed in communication with me and kept me informed on the progress. helpful. The service advisor stayed in communication with me and kept me informed on the progress. More

John O'Grady and David the financial manager were the best . Highly recommend if looking to purchase a vehicle. best . Highly recommend if looking to purchase a vehicle. More

Dan and Ashley are amazing! Was able to purchase my vehicle over the phone and even have it delivered! Such a great team and dealership! Was able to purchase my vehicle over the phone and even have it delivered! Such a great team and dealership! More

Dave the manager got my truck in to the dealership. Found the part at another dealership in a other state, had good contact with my warranty company, and accommodated them. I had my truck back just ov Found the part at another dealership in a other state, had good contact with my warranty company, and accommodated them. I had my truck back just over 2 weeks time, William the mechanic kept me informed with the process and status of my repair. Roslyn GMC was real good with me and ill go back again. They were very courteous and attentive to my questions. More