North Bay GMC Cadillac

They are scammers i visited last august 22 for engine recall and som update so they did it okay but they did mistake didn’t properly program my car had issue camera line did not came so make another appo recall and som update so they did it okay but they did mistake didn’t properly program my car had issue camera line did not came so make another appointment it was September 5 the guy Will his name he demanded I have pay for it I ask him that problem was from update he still dose not want to touch my car without I agree to pay $275 them I agree to pay him The 4 hours later he ask me Another 2 hours pay which is $550 to re program that program which was they did not last now he demanded I have to then he will fix it then he told me he will give me 10% discount I agreed to pay the I told him my wallet is in my car can I have the key I took the key went to car I seen already fixed but told me before it was not fixed yet but already fixed from mechanic I denied to pay him then come saying ok let me ask mechanic I argue with him that you guys didn’t properly program last time why I’m paying you now then still all bargaining he came down to agreed pay $275+tax I would never go again to this location this is not my first time problem with this location I did not write about last time happened they are really scammers More

Sophia the service advisor is very competent and extremely friendly. Technician did a great job serving my XT5 and the Service Manager provided great support extremely friendly. Technician did a great job serving my XT5 and the Service Manager provided great support More

Great service on diagnosing an issue on my Yukon, thorough work and professional solution to solve it thorough work and professional solution to solve it More

Taken on time and comfortably seated while waiting! North shore Cadillac is a premier dealership in all facets of the business! North shore Cadillac is a premier dealership in all facets of the business! More

The service at the dealership was professional and efficient. Will, the service adviser, was courteous. efficient. Will, the service adviser, was courteous. More

Had my car in for service for 2 months. Never returned any calls. When I did get in touch with my service provider all he told me was there is no change or an ETA. Providing no details, so Never returned any calls. When I did get in touch with my service provider all he told me was there is no change or an ETA. Providing no details, so I felt as if I was being ignored More

Very satisfied! Although my English is not good, the salesperson Laura was very patient and gave me a satisfactory car model. The service was also great! Thumbs up Although my English is not good, the salesperson Laura was very patient and gave me a satisfactory car model. The service was also great! Thumbs up More

Set up appointment with loaner never got it and this was the second time. And they make you wait forever before someone gets to you the second time. And they make you wait forever before someone gets to you More

did not fix the problem I had. Will have to go back to the dealer and waste half of my working day. Will have to go back to the dealer and waste half of my working day. More

Excellent! Thank you so much Mr. Williams, we appreciate you--great Service Advisor. Great experience. Thank you so much Mr. Williams, we appreciate you--great Service Advisor. Great experience. More