North Bay GMC Cadillac - Service Center

Check in was easy, great customer service in dropping me off and picking me up when my car was ready. off and picking me up when my car was ready. More

Quick service, nice representatives, convenient and kept me informed throughout the process, would recommend Keyon (not sure spelling) was great me informed throughout the process, would recommend Keyon (not sure spelling) was great More

I scheduled the appointment as a service while you wait. When Checked in they said it would be ready in he afternoon They did not repair the navigation issue and said that I would have to pay for that even When Checked in they said it would be ready in he afternoon They did not repair the navigation issue and said that I would have to pay for that even though it's under warranty and it didn't start malfunctioning until they performed the previous recall. Offered to wash the vehicle and returned in the afternoon unwashed. More

I have continually had a great experience at North Bay service. This is my 4th SUV and am very happy with the dealership and service. service. This is my 4th SUV and am very happy with the dealership and service. More

I had a few issues that needed to be resolved along with an inspection. The staff were great and my items were taken care of. Thank you an inspection. The staff were great and my items were taken care of. Thank you More

William was great. Laid out all the options and got the truck serviced promptly! Thank you. See you next time. Brian. Laid out all the options and got the truck serviced promptly! Thank you. See you next time. Brian. More

extremely unprofessional no one knows what the other person is doing horrible service i wish I could give them a lower rating do not use them thats all i can say person is doing horrible service i wish I could give them a lower rating do not use them thats all i can say More

Had a horrible experience with this place because of Nixon. An extremely unprofessional employee and inappropriate with my wife. This was the first time doing business with this place and our last! Stay Nixon. An extremely unprofessional employee and inappropriate with my wife. This was the first time doing business with this place and our last! Stay away! More

I took my car to get serviced and Jennifer, the assistant service manager, took excellent care of me. She provided wonderful service and made sure I was well taken care of. I have been purchasing cars from t service manager, took excellent care of me. She provided wonderful service and made sure I was well taken care of. I have been purchasing cars from this dealership for many years now and I am always amazed by the service here. Jennifer is amazing and so are the rest of the employees here. Very satisfied customer More

My normal dealer is Sarant. I got a flat Saturday night and had Roadside assistance take it there. They do not take cars after hours so they took it to North Bay. I called up Monday morning left a messag and had Roadside assistance take it there. They do not take cars after hours so they took it to North Bay. I called up Monday morning left a message and an advisor called me and said he did not see I had coverage. I called him back with the info and he said that this could take some time and would try to get out that day maybe tomorrow and no loaner available. I realize I bought the car elsewhere but I am a Cadillac Customer. I finally got an update at close to 3 and said the car was ready but I had to pay $10.50 even though I paid for a protection package. I do not care about the small amount. This is a matter of principle. I bet if I bought the car there they would have eaten it, I will make sure to get all service at Savant. More