North Bergen Buick GMC

I was chilling in the lounge drinking water while the manager showed my wife options on a tablet. No pressure, no rush. It honestly felt like they enjoy helping, not just hitting a sales target. manager showed my wife options on a tablet. No pressure, no rush. It honestly felt like they enjoy helping, not just hitting a sales target. More

I usually get anxious at dealerships, but here I felt relaxed. They let me sit in the cars, poke around, and take my time. Left, thought it over, came back a week later—and drove home in a GMC Acadia. relaxed. They let me sit in the cars, poke around, and take my time. Left, thought it over, came back a week later—and drove home in a GMC Acadia. More

They invited me for a test drive, and I went mostly out of curiosity. Ended up signing the contract because everything just felt right. No pressure—just a genuinely comfortable experience. of curiosity. Ended up signing the contract because everything just felt right. No pressure—just a genuinely comfortable experience. More

Never thought I’d recommend a dealership, but here we are. They talk to you like a human being—no “decide now or lose the deal” tactics. I bought because I trusted them. are. They talk to you like a human being—no “decide now or lose the deal” tactics. I bought because I trusted them. More

Came in to browse, left with a new car—and that great feeling you weren’t tricked. The women in the showroom were amazing, especially the one who handled my paperwork. Don’t remember her name, but she wa feeling you weren’t tricked. The women in the showroom were amazing, especially the one who handled my paperwork. Don’t remember her name, but she was fantastic. More

What I appreciated most? No hidden fees, no surprises. The price I saw on the website matched the final contract exactly—no forced accessory bundles, no games. Just honesty. No hidden fees, no surprises. The price I saw on the website matched the final contract exactly—no forced accessory bundles, no games. Just honesty. More

I had a weird request—needed something good for both country roads and city curbs. The manager Rafael didn’t laugh, just listened and found me the perfect fit. Now I’ve got a sturdy black Enclave and c country roads and city curbs. The manager Rafael didn’t laugh, just listened and found me the perfect fit. Now I’ve got a sturdy black Enclave and couldn’t be happier. More

The worst experience I’ve ever had with a dealership — specifically the service department. Here’s what happened: I ordered parts for my car in August 2024. By the time they arrived, the issue had i specifically the service department. Here’s what happened: I ordered parts for my car in August 2024. By the time they arrived, the issue had improved, so when I called Buick, they told me it was fine to wait — they’d hold the parts until I was ready. In June 2025, the issue returned. I called to confirm they still had the parts and to set up an appointment. It took five follow-up calls (each time they promised to call me back by end of day — they never did), but eventually they confirmed the parts were there, and I booked an appointment. I dropped my car off at 8 AM. They said it “should” be ready by 3 PM. At 2:45 PM, I got a call — they claimed they didn’t have one of the two parts after all, so I had to pick up my car and reschedule. When I asked what they’d done for the last seven hours, the answer was: “diagnostics.” When I picked my car up, it immediately displayed an engine reduced power warning — a problem I’d never had before, and now it happens every time I start it. The car feels worse than when I brought it in. Two days later, I opened my trunk and found two parts sitting in there. No one told me why they were removed from my car or why they weren’t installed. I called the service manager, Steve, multiple times. The day after my appointment, he admitted they actually did have both parts and could have done the work. His explanation? “A mistake was made.” I told him I’d rather go to another dealership than leave my car with them again. He then told me I could only have my own parts if I paid another $200 — despite the fact they wasted my time, didn’t fix the car, and arguably made it worse. So now, instead of giving them another cent, I’m taking my car to a different dealership and will be asking them to explain why these parts were in my trunk and not installed. In short: stay far away from their service department. I heard “we’re under new ownership” about 10 times. That’s not an excuse for terrible service — and certainly not for making mistake after mistake with zero accountability. More

Took my dad car shopping and brought him here. It felt like we were visiting friends. No sales talk, just clear explanations. We drove away with a Terrain, and he’s thrilled. It felt like we were visiting friends. No sales talk, just clear explanations. We drove away with a Terrain, and he’s thrilled. More

Bought a car, and a week later a warning light came on. I called, they told me to swing by, and they fixed it—no hassle, no blame, no excuses. That kind of follow-through is rare. I called, they told me to swing by, and they fixed it—no hassle, no blame, no excuses. That kind of follow-through is rare. More